Nurse Care Manager (Floater)

Job Overview:

The Floater Care Manager is responsible for providing coverage during instances of planned time off, unplanned time off, and vacancies. Responsibilities include, but not limited to, completing monthly contact with members, discharge planning, completing and reviewing of person centered service plan with member/members family and coordination of covered and non-covered benefits. The Floater CM will be responsive to members as if they are the assigned Care Manager during times of coverage. The Floater CM will provide clinical oversight and support on complex cases. The Floater CM may carry a caseload sometimes, as needed, to ensure there is a balance of work distribution within the department.

Essential Responsibilities:

• Communication with members, as per coverage needs.
• Follow up and respond to identified items requiring attention, including voicemails, electronic activities, and emails.
• Manage time off coverage with their respective teams. Coordinate needs and follow-up with members and staff in an organized, reliable fashion.
• Ability to quickly establish rapport with members, family members and providers.
• Communication and coordination of member care with members and family members as well as vendor agencies
• Timely and thorough documentation in members’ charts
• Participates in team meetings
• Other duties as identified as a necessary part of employee’s role

Specific Knowledge, Skills, and Abilities:

• Knowledge of member assessment procedure and clinical review procedures.
• Demonstrates ability to effectively communicate information with members of all ages and socioeconomic levels.
• Ability to read and interpret documents. Ability to speak effectively with members and employees of the agency.
• Organization/time management skills

Specific Knowledge, Skills, and Abilities:
• Valid New York State, unrestricted, RN license.
• Bachelor’s Degree (BSN) preferred.
• Excellent communication, written and analytical skills.
• Computer savvy.

Schedule:• Monday to Friday 9 am to 5 pm

Benefits:

• Medical, dental, and vision insurance
• Generous PTO package
• Multiple floating holidays
• 401 (K) with employer contribution