Nurse (Case Management)

The incumbent provides advanced professional nursing case management and care coordination services to eligible American Indian beneficiaries, independently managing complex case management situations, leads quality improvement and program development activities in care coordination. This position is located in the Emergency Department at the Northern Navajo Medical Center, Shiprock, NM. A REAL ID will be required beginning May 7, 2025, in accordance with 6 C.F.R. 37.5 (2021).

Total Compensation Package - Check out IHS's outstanding total compensation package for this job: Registered Nurse Total Compensation | Pay (ihs.gov) Manages an assigned caseload of patients with chronic or recurring health conditions that require case management services. Provides individualized education to patients and families regarding disease processes, medications, treatment plans, self-management strategies, and post-discharge care requirements using established educational materials. Participates in discharge planning activities for assigned patients, including identifying discharge needs, coordinating post-discharge services, and providing patient and family education. Coordinates referrals, authorizations, and follow-up services related to ongoing care needs. Facilitates communication among primary care, specialty care, contract care facilities, tribal programs, and community organizations using established coordination procedures. Participates in interdisciplinary rounds, discharge planning meetings, and care coordination conferences to address assigned cases, contribute nursing perspectives, and ensure shared understanding of care plans and discharge goals. Provides direct professional nursing care to assigned patients with chronic and recurring health conditions. Supports clinic operations including patient flow coordination and triage workflow, to enhance access and efficiency. Collects and maintains case management data, including service utilization, identified barriers, interventions, and patient outcomes. Assists in monitoring the effectiveness of care coordination processes to support quality improvement initiatives, using established data collection tools and methods. Leads or substantially contributes to the review, development, and implementation of case management and care coordination policies, procedures, and tools. Independently develops recommendations based on outcome data, clinical experience, and best practices, and presents findings to program leadership.

Selectee may be subject to a probationary period U.S. Citizenship is required Selective Service Registration is required for males born after 12/31/1959 This is a designated position covered by Public Law 101-630, requiring contact or control over Indian children. Due to this requirement, the agency must ensure that persons hired for these positions have not been found guilty of or pleaded nolo contendere or guilty to certain crimes. The selected individual is required to obtain and maintain staff clinical privileges, including any licensure requirements. If privileges are not obtained or maintained during employment, the employee will be subject to adverse actions, up to and including removal from Federal service. On-call hours or standby duty may be required. Successfully pass the E-Verify employment verification check. To learn more about E-Verify, including your rights and responsibilities, visit www.dhs.gov/E-Verify/. You will need to set up direct deposit so we can pay you. Background Investigation Requirement: This position requires the successful completion of a federal background investigation as a condition of employment. A background investigation is a standard process used by the Federal Government to verify an individual's identity, employment history, education, and other relevant information to determine suitability for Federal service. Upon receipt of instructions, applicants must complete all required background investigation forms within five (5) calendar days of issuance. Timely completion is critical to avoid delays in processing or a determination of unsuitability. Applicants are strongly encouraged to prioritize this requirement and to maintain regular communication with their assigned Personnel Security Specialist throughout the process. Financial Suitability Requirement: This position requires a review of the applicant's financial history as part of the personnel security and suitability determination. Applicants must demonstrate financial responsibility, maintain good standing with creditors, and satisfy all legal financial obligations prior to applying. Individuals with substantial delinquent or unresolved financial obligations-including, but not limited to, delinquent federal or state tax liabilities, defaulted federal student loans, court-ordered fines or fees, or child support arrears-may be deemed unsuitable for employment with the Indian Health Service (IHS).