Nursing Coordinator
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The Nursing Coordinator ensures timely and efficient delivery of infusion therapy by coordinating care between patients, nurses, prescribers, and the pharmacy. This role manages scheduling, documentation, and compliance to support high-quality, patient-centered care. Strong organizational and communication skills are essential.
Duties and Responsibilities
- Staffing new cases by scheduling nurses to meet patient infusion schedule needs.
- Responsible for managing the care of patients requiring home infusion therapy.
- Coordinate nursing care with Nurses and pharmacy.
- Transfers referral data to selected Nurse.
- Sources and schedules nurses for ongoing patient visits.
- Enters all scheduling data into the computer system in a timely manner and ensure that data are accurate and complete.
- Organize the tasks and documents in accordance with the nursing department workflow.
- Initiates patient entry and maintains patient visit schedules.
- Obtains incoming outsourced agency nursing notes and invoices to match updates and times.
- Support staff to ensure high quality delivery of care.
- Escalate patient calls to a Pharmacist when a clinical intervention is required (adverse event, patient status change, medication counseling, or a drug interaction check)
- Coordinate and confirm infusion appointments with Nurses.
- Provide Nurses with updated prescription orders when applicable.
- Document infusion supply special requests on delivery tickets.
- Escalate nursing issues or complaints to the Nursing Department.
- Notify the applicable department If the patient has changed providers.
- Collection and review of infusion reports from Nurses and home health agencies and notify the pharmacy and any other applicable department of any concerns.
- Collection and review of invoices from Nurses and home health agencies.
- Contracting and credentialing with Nurses and home health agencies in all needed states based on the business needs.
- Participate in service education programs provided by the pharmacy.
- Collecting and maintaining proper documentation from agencies per our compliance department.
- Other related duties as assigned by Supervisor.
Benefits:
- 401(k)
- Dental insurance
- Flexible spending account
- Health insurance
- Paid time off
- Vision insurance