Nutanix L3 Engineer (JD#11237)
Summary
Designs, manages, and optimizes enterprise Nutanix HCI and virtualization platforms while providing L3/L4 support, change management, and mentoring in a high-availability environment.
Job Summary
We are looking for a Nutanix SME with strong expertise in Nutanix HCI, virtualization, and enterprise infrastructure to design, manage, and optimize highly available platforms.
Mandatory Skill-set
- 10+ years of experience in enterprise infrastructure, managed services, and Change Management;
- Strong expertise in Change Management, including planning, risk assessment, implementation, and mitigation;
- Deep technical knowledge of enterprise infrastructure and managed services;
- Excellent client-facing communication, stakeholder management, and collaboration skills;
- Strong analytical, troubleshooting, and problem-solving abilities with the ability to perform effectively in high-pressure, SLA-driven environments and a customer-first mindset.
Desired Skill-set
- Relevant certifications in Nutanix, VMware, Azure, AWS, Veeam, Rubrik, and Cloud Infrastructure are highly preferred;
- Experience with Automation, Ansible, DevOps, GitLab, SRE, Splunk, CyberArk, Storage, and AI technologies is an added advantage.
Responsibilities
- Provide L4 support for complex incidents, ensuring timely resolution and SLA compliance;
- Perform root cause analysis (RCA), troubleshooting, and problem management across enterprise environments;
- Manage change implementations, disaster recovery, and supported project delivery;
- Drove automation and process improvements to enhance operational efficiency and service reliability;
- Mentor L1/L2/L3 engineers, documented knowledge, and collaborated with cross-functional teams to resolve critical issues.
Should you be interested in this career opportunity, please send in your updated resume to apply@sciente.com at the earliest.
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Confidentiality is assured, and only shortlisted candidates will be notified for interviews.
EA Licence No. 07C5639