O&M Analyst

Location: Quincy, MA Salary: $55.00 USD Hourly - $62.00 USD Hourly Description: Responsibilities MMIS operations support in a 24x7 production environment Monitor applications and batch processes; resolve production issues quickly Troubleshoot application issues and interface failures with cross-functional teams Participate in incident bridge calls and document RCA/resolution steps Track/report system health, job performance, SLA compliance Maintain/update operational documentation and issue log…