O365 System Engineer

We are looking for a highly skilled and motivated Systems Engineer to support O365 adoption and provide support to end-users on all O365 services. This position will provide training and support of all O365 client related issues. You will support end-user on all aspects of O365 collaboration tools with emphases on new Outlook 2016, Skype for Business and OneDrive for business technologies.

Detailed Responsibilities Include:

• Configuration, Administration and support of MS Office O365 suite from client prospective.

• Support and train end-user for Outlook 2016, OneDrive, Skype for Business and O365 on-line services.

• Support and train end –users on Outlook 2010, 2013 and 2016 and configure it for new O365 service.

• Train and educate end-user on new O365 capabilities and collaboration tools.

• Provide user training for OneDrive for Business integration and sync.

• Provide troubleshooting for Outlook Autodiscover .

• Provide support for Windows 7, 8, and 10.

• Provide expert-level customer service and client-facing expertise in area of O365.

• Report writing and process and procedure documentation.

Job Requirements:

• In-depth knowledge of O365, Azure, MS Office suite 2010, 2013 and 2016, Windows

• Working knowledge of MS Exchange 2007 and 20013

• In-depth experience with large email and account migrations using 3rd party or Microsoft tools

• Technical experience with Microsoft Connectivity analyzer tool

• Experience integrating Skype for Business in Enterprise environment

• Experience with Exchange email migration using Cutover, Staged and Hybrid Deployment

• The ability to provide technical and end-user support to clients in person.

• Excellent written and verbal communication skills

• In addition to the ability to work independently, a demonstrated ability in successful problem-solving and management of multiple tasks is required.

• Attention to detail and willingness to work extra hours and nights as needed

• Experience with Microsoft Azure

• Minimum of five (5) years of proven training experience in O365

· working knowledge of O365 and client requirements

· working knowledge of O365, Azure, MS Office suite 2010, 2013 and 2016, Windows 7, 8, 10

· Experience troubleshooting Microsoft Office suite and account creation in AD

· Technical experience with Microsoft Connectivity analyzer tool

· Working knowledge of MS Exchange 2007, 2013 and Hybrid O365

· expert-level customer service and client-facing expertise in area of O365

· Support and train end –users on Outlook 2010, 2013 and 2016 and configure it for new O365 service

· Expert knowledge in Outlook 2013, 2013, OneDrive, Skype for Business and O365 on-line services

All your information will be kept confidential according to EEO guidelines.