Oberlin - Chief Maintenance Engineer
Quality Oil Company Oberlin - Chief Maintenance Engineer
Reports To: General Manager FLSA Status: Exempt
Position Summary
The Chief Maintenance Engineer is responsible for the maintenance of the hotel’s building and grounds and the operation of its equipment and mechanical/electrical systems, as well as the overall safety and security of the hotel and its associates.
Responsibilities
- Reviews maintenance problems, complaints, and work orders to prioritize and schedule work assignments
- Monitors and inspects assigned work
- Performs troubleshooting, diagnostics and repairs of malfunctioning electrical/mechanical systems and equipment
- Inspects property to identify potential and current needs
- Plans and executes ongoing maintenance programs
- Estimates department expenditures for budget purposes and assists with the capital budget process
- Solicits bids from contractors, evaluates their proposals and ensures work is completed to specifications
- Coordinates with local health, safety, fire and building inspectors to ensure compliance with all applicable codes and regulations
- Performs preventative maintenance assignments on a scheduled basis
- Services the hotel’s pool, including adjusting chemicals and cleaning filters
- Completes maintenance logs and updates all vendor/contractor files
- Maintains the building exterior if not serviced by a contractor (e.g. snow removal, lawn care, painting)
- Maintains a passing score on the Quality Hospitality maintenance and security audit
- Maintains hotel brand service and product standards
- Recruits, selects and trains a skilled and motivated workforce
- Listens and responds to guests’ requests and/or complaints
- Coordinates and maintains effective relations with other departments in the hotel to promote excellent guest service
- Is aware of all departments’ roles and responsibilities. Coordinates with other departments on joint tasks as they relate to maintenance, particularly housekeeping and the front office.
- Attends and participates in weekly staff meetings, ensuring all other departments are aware of hotel maintenance issues
Requirements
- Prior maintenance experience is required – prior maintenance experience in a hospitality setting is preferred
- Proven working experience and knowledge of proper maintenance processes, means, methods, and standards
- Strong initiative and work ethic
- Punctual, reliable, and regular attendance
- Strong attention to detail
- Customer-service oriented and excellent interpersonal skills
- Ability to work in a fast-paced environment
- Excellent communication skills – verbal and written
- Excellent interpersonal skills
- Excellent time and project management skills
- Valid driver’s license and Department of Motor Vehicles Report
- Must have and maintain a valid driver’s license and meet the required criteria for driving a company vehicle
- Must be able to lift and carry up to 25lbs. Must be able to stand, sit, stoop, bend, twist, and reach frequently.
- Ability to obtain and maintain a valid Certified Pool Operator (CPO) certification