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Observability Engineer

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Summary

Observability engineer at Persistent in Pune who designs and maintains monitoring for IT infrastructure — building dashboards and KPI reports in ServiceNow and troubleshooting network performance — using tools such as Azure Monitoring, Dynatrace, Grafana, and Splunk, with Cisco networking and SNMP proficiency required.

Roles and Responsibilities :

  • Design, implement, and maintain monitoring solutions using various tools such as Azure Monitoring, Cloud Monitoring, Dynatrace, Foglight, Grafana, Splunk.
  • Troubleshoot issues related to network performance monitoring and provide recommendations for improvement.
  • Collaborate with cross-functional teams to identify areas of improvement in the IT infrastructure and develop strategies to address them.
  • Develop dashboards and reports using Servicenow to track key performance indicators (KPIs) for IT services.

Job Requirements :

  • 3-12 years of experience in Network Performance Engineering or a related field.
  • Proficiency in Cisco products including routers, switches, firewalls; Juniper Mist wireless networks; SolarWinds monitoring software; SNMP protocol.

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