OCC Shift Team Leader

The Opportunity The Operations Command Centre (OCC) team is accountable for the operations, assurance and maintenance of the Vocus Network It is also accountable for all wholesale and retail service provider customer interactions from a service support perspective and is the owner of the customer experience on Vocus technologies The OCC Shift Team Leader will be accountable for leadership of a shift team of Network Engineers to ensure the effective delivery of operational tasks during the shift…