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Urgent Care Group

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Occupational Medicine Program Manager

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Description

Help Us Grow Our Occupational Medicine Program!


We’re seeking a motivated, relationship-driven Occupational Medicine Program Manager to lead the growth and ongoing development of our Occupational Medicine services throughout the St. Louis market. This position will focus on expanding our employer partnerships, strengthening existing client relationships, and increasing utilization of our services while ensuring a positive experience for the businesses we serve. The ideal candidate is a proactive, results-oriented professional with a proven ability to generate new business, build lasting relationships, and identify opportunities for continued growth. Previous experience with Occupational Medicine programs is strongly preferred.


Responsibilities include:


Business Development & Revenue Growth

  • Develop and execute business development strategies to achieve established Occupational Medicine growth objectives.
  • Identify, prospect, and secure new employer partnerships through direct outreach, networking, employer visits, and relationship development.
  • Build and maintain a pipeline of prospective employer clients, managing opportunities from initial contact through agreement execution and implementation.
  • Present Occupational Medicine services to prospective employers and develop customized service proposals.
  • Identify opportunities to expand existing employer accounts through increased service utilization and additional service offerings.
  • Collaborate with leadership on strategies, contract negotiations, and new service opportunities.

Employer Relationship & Account Management

  • Serve as the primary relationship manager for existing Occupational Medicine employer accounts.
  • Develop and maintain strong relationships with employer representatives, HR professionals, and other key stakeholders.
  • Conduct regular employer outreach and account reviews to assess satisfaction, utilization, and opportunities for growth.
  • Proactively identify and address barriers to service utilization and employer retention.
  • Coordinate the onboarding and implementation of new employer accounts.

Occupational Medicine Program Management & Performance

  • The Occupational Medicine Program Manager will serve as a key liaison between clients, operations, and the billing team, fostering strong relationships, addressing billing concerns, and facilitating timely resolutions to ensure client satisfaction and continuity of service.
  • Coordinate employer-specific service requirements, workflows, and communications between employer clients and internal teams.
  • Monitor program performance, including revenue growth, employer utilization, client retention, and business development activity, to identify opportunities for improvement.
  • Provide regular performance updates to leadership and recommend strategies to improve program profitability, market competitiveness, and long-term growth.
  • Other duties as assigned.

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