OCCUPATIONAL THERAPIST, OCCUPATIONAL THERAPY

The Occupational therapist is a licensed professional responsible for providing an efficient and effective Occupational Therapy service to both in-patients and out-patients. The role requires performing evaluations, coordination, and implementation of Occupational Therapy intervention to maximize each patient’s functional abilities in their daily living activities (ADLs). The incumbent must work co-operatively and collaboratively with the interdisciplinary team, serve as a patient advocate, and ensure service delivery meets legal, ethical, and institutional standards.

Main Responsibilities

• Conduct comprehensive and ongoing patient assessments to identify problems and needs, and develop appropriate treatment and discharge plans tailored to age, culture, support system, and clinical condition.

• Provide high-quality occupational therapy interventions based on assessment findings and patient goals, ensuring continuity of care and maximising functional abilities.

• Maintain accurate, complete, and timely documentation of assessments, treatment plans, progress notes, and billing in KCIS/EHR, and report significant findings to referring doctors.

• Provide counselling, education, and home program guidance to patients, caregivers, and families to support self-management and continuity of care.

• Work collaboratively with the multidisciplinary rehabilitation team including physiotherapists, speech therapists, doctors, nurses, and rehab aides to ensure coordinated service delivery.

• Support administrative functions such as service operations, scheduling, coordination of rehabilitation activities, and maintaining statistical data for KPIs and performance indicators.

• Participate in staff orientation, supervision, coaching, and mentorship of junior therapists, interns, and rehabilitation assistants; monitor their performance and care delivery.

• Engage actively in continuous professional development (CPD) via training, workshops, competency assessments, privileging processes, and evidence-based practice updates.

• Ensure compliance with KPJ policies, MSQH/JCI/ISO standards, MOH regulations, PDPA requirements, and ethical principles in all clinical and administrative tasks.

• Implement, adhere to, and monitor services SOPs for assessments, interventions, documentation, and quality assurance processes.

• Ensure a safe, hygienic, and functional therapy environment in accordance with hospital safety, infection control, occupational safety and health standards, and emergency procedures.

• Oversee, maintain, and ensure proper functioning of all occupational therapy equipment, including conducting inspections, reporting faults, managing inventory, and ensuring asset safekeeping.

• Participate in quality and safety initiatives including incident reporting, Q-Radar compliance, RCA investigations, continuous quality improvement initiative projects, and promoting a patient-safety culture.

• Serve as a patient advocate, ensuring that therapy services comply with legal, ethical, and institutional standards while maintaining professionalism and positive work culture.

• Facilitate duties assigned by the Head of Service or hospital management in supporting marketing and service promotion activities.

Other Duties and Responsibilities

• Perform any other responsibilities as assigned by immediate superior or hospital management.
  

Qualification
Education:

• • Minimum Requirement
  • Diploma or Degree in Occupational Therapy from a recognized institution.
  • Possession of a valid Practicing Certificate issued by the Malaysian Allied Health Professions Council (MAHPC) (or equivalent national body)
  • Preferred Qualifications and Experience
  • Degree in Occupational Therapy.

Knowledge and Experiences:

• • Minimum Requirement
  • 2 years of clinical experience. (Nil minimum mentioned, but experience is preferred)
  • Preferred Qualifications and Experience
  • 5 years or more experience in a hospital, ambulatory care, or related setting.
    

Skills & Competencies: Special skills required

• • Excellent communication and presentation skills
  • Conflict resolution and negotiation abilities
  • Empathy and active listening in patient and staff interactions
  • Coaching and motivation for team empowerment
  • Cultural sensitivity and emotional intelligence
  • Collaborative leadership within multidisciplinary setting

Personal attributes

• • Compassionate, patient-centered, and ethical in practice
  • Adaptable and resilient under pressure
  • Accountable and responsible for outcomes
  • Proactive and solution-oriented
  • Professional integrity and confidentiality
  • Supportive team player with a positive attitude
  • Committed to continuous learning and service improvement