Odoo Support Specialist

• Provide day-to-day Odoo support to users across all departments.

• troubleshoot and resolve Odoo functional and operational issues.

• Train new and existing employees on Odoo modules and workflows.

• Guide users on system procedures and help them perform their daily tasks correctly.

• Follow up on reported issues and coordinate with the Odoo implementation provider or technical team when escalation is required.

• Prepare user guides and training materials.

• Test system updates and changes before implementation.

• Monitor recurring issues and recommend improvements to system usage.

Requirements

• Bachelor's degree in IT, Computer Science, Information Systems, or a related field.

• Hands-on experience with Odoo ERP.

• Valid Odoo certification is mandatory.

• Experience providing ERP support and training end users.

• Good understanding of Odoo modules such as Accounting, Inventory, Purchase, Sales, HR, and Projects.

• Strong troubleshooting, communication, and problem-solving skills.

• Ability to explain system processes clearly to non-technical users