Office Administrator / Manager

Seeking someone positive, friendly, outgoing with strong computer literacy skills to run the office.

As a small service based company, you would be in the office by yourself much of the time. Answering phones and communicating with customers is the most important aspect of this role. Previous experience with some form of Customer Relationship Management software (CRM) is also needed.

Office Responsibilities:

• Act as a Personal Assistant to the owner
• Serve as the point person for office manager duties including: customers, mailing, supplies, equipment, bills, errands
• Answering phones, scheduling, billing, accounts receivables, greeting visitors and providing general administrative support to our service technicians.
• Completes operational requirements by scheduling and assigning employees; following up on work results.
• Keep the owner informed by reviewing and analyzing special reports; summarizing information; identifying trends.
• Help implement office policies by establishing standards and procedures
• Maintains office efficiency by planning and implementing office systems
• Assist in the on-boarding process for new hires
• Address employees queries regarding office management issues (e.g. stationery, Hardware and travel arrangements)
• Create and maintain a pleasant work environment

Qualifications / Skills:

• Proven experience as an Office manager, Front office manager or Administrative assistant
• Pleasant phone voice
• Works well without supervision
• Managing processes
• Proficiency in Facebook, Instagram, TikTok, Snapchat and Youtube
• Promoting process improvement
• Inventory control
• Tracking budget expenses
• Knowledge of office administrator responsibilities, systems and procedures
• Proficiency in GSuite
• Excellent time management skills and ability to multi-task and prioritize work
• Attention to detail and problem solving skills
• Excellent written and verbal communication skills
• Strong organizational and planning skills in a fast-paced environment
• A creative mind with an ability to suggest improvements