Office Administrator
Summary
Handles customer calls, schedules technician visits, and upsells services for a fast-growing pest control and lawn care company using basic office tools.
Position Title: Office Administrator
Schedule: Full Time hours, Monday - Friday with occasional Saturdays
Location: Sandy, UT
Company Intro: One of the fastest-growing pest control companies in the nation, Prime Pest and Lawn is on a mission to create the best Pest and Lawn service for our customers—spreading happiness through exceptional service.
Position Overview: As a Customer Service Representative, you’ll deliver 5-star customer support to our customer base in answering any questions, providing explanations of the services we provide, and helping to schedule ongoing services. This role requires attention to detail, strong communication, and a commitment to safety.
Key Responsibilities:
- Customer Service Calls
- You will be the first point of contact with many of our customers and will help them with questions and concerns.
- Routing / Scheduling
- You will help to maintain schedules for upcoming customer appointments and routing for technicians
- Retention & Upselling
- You will work to keep our customers by showing them the value of the service they are receiving, as well as upselling for additional services to take care of their lawn and pest needs.
Qualifications:
- 1+ years of Customer Service experience (preferred)
- Must be able to work Mon - Friday with occasional Saturdays
- Ability to speak Spanish is a plus
Compensation and Benefits: $16-18/hr + additional earning opportunities, paid sick leave & vacation.