Office Administrator

Job Overview

Roll with a team that's going places! Smartway, a division of WOW Trailers, is growing — fast.

We move equipment, build trust, and keep operations rolling for customers who count on us every single day. To keep pace, we're looking for an Office Administrator who's ready to plug in, take ownership, and grow right alongside us.

About the Role

As our next Office Administrator, you'll be the backbone of our office operations. Reporting to our General Manager, you'll keep the paperwork moving, the records straight, and the day-to-day running like a well-oiled machine. It's a role with real variety, real impact, and a front-row seat to a growing company.

What You'll be doing:

• Keeping our ERP and other operational systems accurate with sharp, timely data entry

• Maintaining rental agreements and contracts so nothing slips through the cracks

• Supporting A/P and A/R and fielding customer inquiries with a smile

• Managing customer COIs to keep us compliance-ready

• Scheduling outside vendors so service calls stay on track

• Handling day-to-day admin tasks — filing, copying, scanning, and everything in between

• Preparing reports and documents that management can count on

• Building and maintaining filing systems that actually make sense

• Answering phones and emails with polished, professional communication

• Keeping supplies stocked by tracking inventory, anticipating needs, and placing orders before we run dry

What You Bring to the Office:

• A high school diploma or equivalent (required)

• Previous administrative experience (preferred)

• Proficiency with Microsoft Office

• Excellent communication skills — you make people feel heard

• Sharp attention to detail and a knack for staying organized

• A proactive streak — you spot what's needed before anyone has to ask

• Top-notch follow-up, organizational, and time-management skills

• The flexibility to keep pace in a fast-growing, ever-changing environment

• A positive, dependable, team-first, can-do attitude (this one matters most)

What's in it for You?

• Company RRSP match

• Company paid Benefits + Health Care Spending account

• $250 Wellness benefit a year

Ready to Roll With Us?

If this sounds like your kind of role, we'd love to hear from you. Apply today!

Smartway is an equal opportunity employer committed to providing an inclusive and accessible employment experience. In compliance with the Accessibility for Ontarians with Disabilities Act (AODA), accommodations are available upon request throughout the recruitment and selection process. If contacted for an interview, please advise us if accommodations are required.

Smartway does not use AI in the recruitment process.