Office and People Operations Coordinator

About the Role

TALON is seeking an Office & People Operations Coordinator to support the day-to-day operations of our growing organization. This role serves as a key member of our internal operations team, helping create an organized, productive, and engaging workplace experience for employees, candidates, customers, and visitors.
The ideal candidate is highly organized, resourceful, and eager to learn. They enjoy solving problems, supporting others, and taking ownership of a wide variety of responsibilities. This role is perfect for someone who thrives in a dynamic environment, enjoys wearing multiple hats, and wants to develop their skills across operations, recruiting, employee experience, and organizational support.

About TALON

As the industry pioneer in transparent healthcare pricing, we are experts in leveraging price transparency and consumer-centric principles to produce optimal outcomes. We've built the ultimate suite of software services designed to protect healthcare consumers from overpaying for care. Our innovative tools deliver a market-driven healthcare system, empowering consumers to make smart decisions and control their financial and physical well-being.

Recognized for rapid growth and industry leadership, TALON ranked #4 on the Boston Globe’s “New England’s 50 fastest-growing companies” and earned placement on the Inc. 5000 list in 2024 and
2025.

This position is fully on-site, in a fast-paced environment that requires initiative, flexibility, and strong collaboration. Please note: Remote or hybrid work options are not available for this role.

Responsibilities

Office Operations

• Coordinate day-to-day office operations and workplace logistics
• Manage office supplies, equipment, inventory, and workplace resources
• Coordinate shipping, deliveries, maintenance requests, and vendor relationships
• Help maintain conference rooms, shared spaces, and overall office organization
• Welcome guests and visitors while ensuring compliance with office security procedures
• Support company meetings, events, and in-office activities

People Operations Support

• Coordinate onboarding and offboarding activities, including equipment, system access, documentation, workspace setup, and required training
• Support recruiting efforts through job posting administration, candidate communication, interview scheduling, and hiring coordination
• Maintain employee records, operational documentation, and internal administrative processes
• Assist with employee engagement initiatives, company events, and workplace culture activities
• Help communicate and reinforce company policies, procedures, and operational standards

Operational & Administrative Support

• Assist with operational projects and company initiatives across departments
• Support compliance-related activities, including documentation and audit preparation
• Assist with expense tracking, vendor coordination, and office-related budget administration
• Coordinate business travel arrangements and related logistics while supporting compliance with company travel policies, reporting, and budget oversight
• Help maintain operational processes and identify opportunities for improvement
• Provide coordination and administrative support to leadership and teams as needed
• Support the execution of cross-functional initiatives that help improve organizational effectiveness
  

Qualifications

• College education or equivalent experience
• 1-3 years of experience in an administrative, office operations, customer-facing, recruiting coordination, or related role
• Strong organizational and time-management skills
• Positive, professional, and service-oriented attitude
• Comfortable managing multiple priorities in a fast-paced environment
• Resourceful problem solver who takes initiative and follows through
• High attention to detail and commitment to accuracy
• Excellent written and verbal communication skills
• Ability to maintain confidentiality and handle sensitive information appropriately
• Comfortable working independently while collaborating across teams
• Technologically savvy and eager to learn new systems, processes, and responsibilities
  

Preferred Qualifications

• Experience supporting office operations, recruiting, onboarding, or employee experience initiatives
• Familiarity with project management or collaboration tools
• Experience working in a startup, small business, or fast-growing environment
• Knowledge of basic accounting or expense management processes is a plus
  

Technical Proficiencies

• Google Workspace
• Microsoft Office Applications
• Project management and collaboration tools
• Ability to quickly learn new business systems and software platforms
  

Company Benefits

• Incentive Stock Options in a high-growth, “scale-up” company
• Paid Time Off and Company Holidays
• Medical Insurance with a fully funded individual or family Health Savings Account (HSA)
• Life Insurance and Long-Term Disability
• 401(k) retirement plan

Join us on our mission to educate, empower, and incentivize the American healthcare consumer to meaningfully reduce costs and create a healthier ecosystem.