Office Assistant

Job purpose
Reporting directly to the Office Administrator, the Office Assistant supports the administrative functions of the DC office and may serve as the backup for DC office receptionist. This is a part time (10-15 hours a week), temporary position not to exceed past December 18th.

Position summary
The Office Assistant is responsible for general administrative services tasks within the DC national headquarters office environment. The Office Assistant works closely with the Office Administrator in ensuring that all necessary office administrative and clerical functions are supported to achieve a high level of productivity and internal customer satisfaction within AFT.

Duties and responsibilities
Reception & Communication

• Assure proper handling of reception services: Adding guests to the visitor log, greeting guests, answering phone calls, and managing incoming packages and mail.
• Direct phone calls and voicemails to the appropriate departments.
• Manage AFT’s info@ email address – receiving emails and drafting and sending both internal and external email responses.

Office & Facilities Management

• Assign on-site employees to appropriate offices and desks.
• Ensure the DC office remains a clean and clutter-free office space.
• Oversee key FOBs and coordinate directly with building management, maintenance personnel, and service providers on facility matters.
• Oversee key FOBs and liaise with building management and service providers as needed.

Supplies & Kitchen

• Maintain office and kitchen supplies.
• Ensure the kitchen is clean and well-stocked.

Administrative Support

• Perform general office duties such as email management, preparing and processing forms, expense reports, and filing/retrieving corporate documents.
• Perform copies and scans as needed.
• Compose and create documents or spreadsheets as needed.

Employee Lifecycle Support

• Assist with onboarding administrative duties, such as issuing laptops to new employees.
• Facilitate laptop replacements and loaners.
• Assist with offboarding administrative duties, such as the return of laptops and other equipment.

Problem Solving & Teamwork

• Identify and resolve problems within established guidelines.
• Work effectively as a team member but also independently, taking the initiative and demonstrating a positive, customer service oriented, can-do spirit.

This is not necessarily an all-inclusive list of job-related responsibilities, duties, skills, efforts, requirements or working conditions. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned.