Office Assistant/ Foreign Language Interpreter
Posted
Description
OFFICE ASSISTANT - FOREIGN LANGUAGE INTERPRETER
The Job
Carteret County Government is searching for a Office Assistant - Foreign Language Interpreter to assist the WIC program. Are you fluent in English & Spanish? Do you enjoy working in a busy health clinic setting? If you want to join the team, an Office Assistant - Foreign Language Interpreter position may be the role for you!
The Location
Office location is at the Health Department in Morehead City, NC.
The Details
Hiring range $36,379.20 - $40,017.12
Posting expires 11/11/2026
REQUIRED - Must complete pre-employment screenings including criminal background check, fingerprint background, drug test, motor vehicle report & education screening (if applicable). Offers of employment are conditional on acceptable results.
Full-time with benefits including paid medical, dental, vision and life insurance; retirement and 401(k) plans; and, paid sick, vacation and holiday leave.
Apply online at https://carteretcountync.gov & click on the Employment link.
General Statement of Duties
An employee in this class provides high quality interpretation services to Spanish speaking low-income pregnant and postpartum breastfeeding women and infant/children until age five to determine eligibility for WIC services. Interviews clients for the purpose of obtaining accurate demographics, and financial information; collects anthropometric measures, screens iron, lead and immunizations statuses, issues food benefits on to participants, makes client appointments and provides low risk nutrition education.
Distinguishing Features of the Class
Receives and directs communication to the Spanish speaking population served by the Carteret County WIC Agency. Employee assists WIC by translating for the Hispanic population. Employee performs a variety of office and technical tasks to accomplish the specialized processing of information. Employee must possess extensive knowledge of WIC policies and procedures, operations, services, schedules of the agency and understand their interactions. Works in an environment with Office Assistants, but may work alone; while work goals are shared, individual assignments may vary. Work is performed under the direct supervision of the Nutritionist II - WIC Director and is evaluated by review of records and reports, in conferences, successful completion of required trainings, and observation.
Duties & Responsibilities - Essential Duties & Tasks
• Assists WIC staff by interpreting financial information to determine if client is eligible for WIC services, health histories, present medical problems, and personal data to Spanish-English speaking clients.
• Receives telephone calls from Spanish speaking clients and schedules appointments, interprets questions from clients to nutritionist and relays answer back to client.
• Interacts with public and other employees for the purpose of obtaining accurate demographics and financial information to determine if client is eligible for services per WIC Program Manual guidelines.
• Enters computer data in web-based State Nutrition Services Branch program, Crossroads. Crossroads supports all functions of the WIC Program operations.
• Routinely obtains anthropometrics, screens iron, lead and immunization status of clients.
• Completes issuance process by explaining use of eWIC card/benefit app and electronic food benefits.
• Creates client appointments in Crossroads. Calls clients for appointment reminders and reschedule missed appointment or mail them the missed appointment notices if not able to reschedule.
• Mails birthday cards to participants for outreach.
• Provides computer generated North Carolina WIC Program Notice and marks what applies to each client at every appointment.
• Provides low-risk nutrition education to WIC clients. Processes WIC certification transfers in and out of state.
• Processes numerous phone calls from WIC clients and potential clients daily.
• Has frequent telephone/fax contacts with physician offices, other WIC agencies and State Personnel to assist WIC clients with eligibility determination.
• Provides backup with Voter Registration transmittal form.
• Works independently as WIC Vendor Coordinator. Responsible for Annual Vendor Training, on-site monitoring of vendors, handling vendor/client complaints, replacing food benefits/eWIC cards, assists clients with the benefit app and assisting new vendors with authorization process.
• Assists with issuance of breast pumps, returning pumps in Crossroads and cleaning returned pumps.
Additional Job Duties
• Work details come from the State Nutrition Services Branch, Regional Nutrition Consultant and the Local
WIC director with new procedures implemented as necessary.
• Any other duty as necessary, including assisting with any public health emergency, including but not limited to natural disasters, man-made disasters, influenza pandemics (e.g. H1N1) or other outbreaks of communicable diseases, disaster surveillance and response, to ensure the efficiency of the Health Department.
• Assists in interpreting in the Health Department clinic and eligibility when another interpreter is not available.
Knowledge, Skills & Abilities
• In depth knowledge of Carteret County WIC agency policies and procedures,
• Ability to work cooperatively with other agency staff members, public, and other agencies.
• Ability to communicate effectively in person and by telephone, to be tactful and courteous and use decorum in projecting a favorable public image.
• In depth knowledge of other agencies and their role as it pertains to WIC.
Physical Requirements
• This work requires the regular exertion of up to 10 pounds of force, frequent exertion of up to 25 pounds of force and occasional exertion of up to 50 pounds of force.
• Work regularly requires sitting and using hands to finger, handle or feel, frequently requires walking, speaking or hearing, reaching with hands and arms and repetitive motions and occasionally requires standing, climbing or balancing and stooping, kneeling, crouching or crawling.
• Work requires close vision, distance vision, depth perception, color perception, and peripheral vision.
• Vocal communication is required for expressing or exchanging ideas by means of the spoken word and conveying detailed or important instructions to others accurately, loudly or quickly.
• Hearing is required to perceive information at normal spoken word levels and to receive detailed information through oral communications and/or to make fine distinctions in sound.
• Work requires preparing and analyzing written or computer data, operating machines and observing general surroundings and activities.
• Work requires occasional exposure to blood borne pathogens and may be required to wear specialized personal protective equipment and exposure to outdoor weather conditions.
• Work is generally in a moderately noisy location (e.g. business office, light traffic).
• Work is subject to inside environmental conditions: Protection from weather conditions but not necessarily from temperature changes.
Desirable Education and Experience
Graduation from high school and one year of experience in interpreting and translating English and the required foreign language in a setting that requires a knowledge of the programs or services; or equivalent education and experience.
Special Requirements
Must be fluent in the Spanish language (verbal and written).
NC Driver’s License at hire.
Carteret County 2026
Pay Grade: 102
FLSA: Non-Exempt