Office Coordinator / Sales Assistant
At the Tom James Company, an office professional supports our sales team members, store leaders, and key organizational leaders fulfilling our mission to be a global leader in the fashion industry. An office professional is a valued member of the Tom James support team.
We currently have a full-time opening in our Madison, WI office. Our position is for 40 hours per week at $20.00 per hour. We offer a generous PTO plan, paid holidays, and a 401(k) plan.
Regular onsite attendance required.
RESPONSIBILITIES
Order Entry
- Entering Order Tickets, Customer Order Forms, and customer payments daily
Receiving & Shipping
- Unpacking received shipments daily
- Prepping and steaming garments for delivery and placing on Sales Professional's rack
- Processing returns, remakes and alterations
- Preparing clothing for delivery by Sales Professional
- Picking up and delivering client items as needed
Alterations
- Entering alteration instructions into the proprietary system
- Delivering/picking up garments to/from outside contractor tailors
- Preparing alteration report for corporate office
Telephones/E-Mail/Mail
- Answering incoming phone calls and relaying messages to appropriate Sales Professional
- Checking store e-mail daily and forwarding information to the relevant person(s)
- Making bank deposits and running errands
- Making follow-up calls to factories, customers, and corporate office
- Performing other duties as assigned
REQUIRED KNOWLEDGE, SKILLS & ABILITIES
- Experience using social media platforms for marketing and research purposes
- Strong computer skills, including proficiency with Microsoft Office and Google Docs
- Ability to multi-task in a fast-paced environment, prioritize multiple projects and consistently meet deadlines
- Strong organizational skills
- Ability to bend and lift 30 lbs.
- Valid driver’s license required