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tomjames

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Office Coordinator

Open 30d
At the Tom James Company, an office professional supports our sales team members, store leaders, and key organizational leaders fulfilling our mission to be a global leader in the fashion industry. An office professional is a valued member of the Tom James support team.
We currently have a part-time opening in our Norfolk, VA office. Our position is for 12 hours per week at $19.00 per hour. We offer a generous PTO plan, paid holidays, and a 401(k) plan.
Regular onsite attendance required.

RESPONSIBILITIES

Receiving & Shipping

Unpacking received shipments daily

Prepping and steaming garments for delivery and placing on Sales Professional's rack

Processing returns, remakes, and alterations

Preparing clothing for delivery by Sales Professional

Picking up and delivering client items as needed

Alterations

Entering alteration instructions into the proprietary system

Delivering/picking up garments to/from outside contractor tailors

Preparing alteration report for corporate office

Telephones/E-Mail/Mail

Answering incoming phone calls and relaying messages to appropriate Sales Professional

Checking store e-mail daily and forwarding information to relevant person(s)

Making bank deposits and running errands

Making follow-up calls to factories, customers, and corporate office

Performing other duties as assigned

REQUIRED KNOWLEDGE, SKILLS & ABILITIES

Experience using social media platforms for marketing and research purposes

Strong computer skills, including proficiency with Microsoft Office and Google Docs

Ability to multi-task in a fast-paced environment, prioritize multiple projects and consistently meet deadlines

Strong organizational skills

Ability to bend and lift 30 lbs.

Valid driver’s license required

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What this application asks

lever

Resume/CV, Full name, Email, Phone, Current location, Current company, LinkedIn URL, Twitter URL, GitHub URL, Portfolio URL, Other website

  • What interests you about this position? written answer
  • Please describe a past work situation where you had to perform under pressure or juggled multiple tasks at once. How did you handle those challenges? written answer
  • Our Salespeople operate their business with great urgency while on a very busy and sometimes sporadic schedule. They set high standards for themselves, and therefore have high expectations for their assistants. Do you believe you are up to that challenge? Please tell us why. written answer
  • In a few sentences, please tell us a bit about yourself! written answer

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