Office Director - 2025919

ROLE & RESPONSIBILITIES:

Missional and Organizational Leadership 

The Office Director is the senior leader of the local World Relief office, as well as a key leader alongside other directors within the US Programs division of World Relief. The Office Director is responsible to:

• This role is responsible for supervising others and includes responsibilities consistent with supervising employees, including but not limited to monitoring daily work activities, tracking and approving timesheets including approving time off, monitoring performance including entering goals, progress check-ins, and weekly or bi-weekly check-ins, documenting performance concerns, entering staff promotions, transitions, and separations in HRIS within required time frame. Managers at World Relief are also considered spiritual leaders and are expected to lead staff in a manner consistent with our Christian values, including but not limited to praying with staff, leading devotionals, and fostering a Christian environment in interactions with staff throughout World Relief.
• Embody the mission, vision, and values of World Relief, setting an example for the office staff, volunteers, clients, churches and the community.
• Contribute to the development of World Relief projects through participation in national and divisional meetings and other dialogues.
• Ensure that the culture of the local field office is defined by respect for clients and their families; prioritizing their dignity, participation and safety.
• Provide coaching and supervision of direct reports, focusing on leadership development.
• Establish a strategic plan and clear, achievable goals, assuring that individual office goals and directions are consistent with the overall direction of US Ministries and World Relief.

Organizational Health and Operations

The Office Director is responsible for creating and maintaining a healthy office culture that fosters staff and missional growth. The Director will:

• Foster effective and clear communication within the office and with national colleagues.
• Adhere to World Relief policy and procedures.
• Create staffing plans to deliver the core functions of the office, demonstrating a commitment to increasing the gender and ethnic diversity of World Relief staff.
• Manage federal and state grant funding streams.
• Oversee office fiscal health, ensuring adequate revenue and budget development with stewardship and integrity.
• Manage office human resources and legal issues in conjunction with the national office.

Program Management

• Establish and develop strategic programmatic initiatives according to the changing needs of resettlement and the refugee and immigrant communities in the area.
• Facilitate regular meetings with staff and other program managers to ensure quality, team-based service provision in partnership with the national program directors.
• Focus World Relief programs on helping immigrants move from stability to integration in their new community.
• Remain abreast of changes in regulations and funding that affect program operations in the city, county, and state.
• Engage technical units or other supports in addressing performance issues in the implementation of core programs.
• Foster and maintain a culture of high standards and best practices of program delivery with refugee and immigrant populations.
• Support innovation in program development, and integration with church outreach and good neighbor teams.
• Participate in organizational collaboration and program communities of practice; seeking to operate programs in a consistent and scalable ways as part of the national network.
• Create and maintains avenues for client voices to inform and shape program design and delivery.
• Ensure compliance and safeguarding mechanisms are in place and properly utilized so that the dignity and safety of clients is prioritized.

Outreach and Fundraising

• Serve as the principal representative of World Relief in the local context which will involve networking, meetings in the community, fundraising, public speaking and other similar activities.
• Engage and connect with local churches for funding, partnership, and mobilizing volunteers.
• Work collaboratively with World Relief’s home office church outreach efforts, marketing and fundraising teams.
• Establish an annual outreach plan for the local office, including setting and reaching goals for local fundraising.
• Engage with national campaigns and leverage national initiatives in the local context.
• Participate in and champion local advocacy efforts, leveraging influence locally and nationally on behalf of immigrants whom World Relief serves.

JOB REQUIREMENTS:

• Mature and personal Christian faith
• Committed to the mission, vision, and values of World Relief
• Desire to serve and empower the Church to impact vulnerable communities
• Able to affirm and/or acknowledge World Reliefs Core Beliefs, Statement of Faith, Christian Identity and National Association of Evangelicals' For the Health of The Nation document
• Valid drivers license, access to reliable vehicle and ability to pass MVR standards
• Confident public speaker
• Leadership and creative problem-solving skills
• Ability to manage multiple demands in a fast-paced work environment
• Cross-cultural experience
• Excellent interpersonal and communication skills
• 6+ years of progressive management experience, including management of budgets in excess of $2 million
• Development experience raising >$300,000
• Advanced computer skills (Word, Excel, Publisher, PowerPoint)
• Demonstrated experience managing federal and state grant funding streams and budget management

PREFERRED QUALIFICATIONS:

• Bachelor’s degree required; Master’s or other advanced degree strongly preferred.
• Fluency in a second language preferred
• Program design and marketing skills a plus