Office Manager / Administrative Coordinator
Posted Updated 20
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The Learning Experience - Brooklyn, NY - Greenpoint Office Manager / Administrative Coordinator
Description
Benefits:
- 401(k)
- Bonus based on performance
- Company parties
- Dental insurance
- Free food & snacks
- Free uniforms
- Health insurance
- Opportunity for advancement
- Paid time off
- Parental leave
DAYCARE ADMINISTRATIVE & ENROLLMENT COORDINATOR
Location: The Learning Experience Greenpoint
Employment Type: Full-Time
About Us
We are The Learning Experience Greenpoint a growing childcare center dedicated to providing a safe, nurturing, and educational environment for young children. We are seeking a highly organized, friendly, and professional Administrative & Enrollment Coordinator to support daily operations and help grow our enrollment.
Responsibilities
• Answer incoming phone calls and respond to parent inquiries
• Schedule and conduct daycare tours for prospective families
• Follow up with leads and assist families through the enrollment process
• Manage student registration and enrollment paperwork
• Prepare invoices and assist with tuition collection
• Maintain accurate child and staff records
• Assist with staff scheduling and attendance tracking
• Organize licensing and compliance documentation
• Support communication between parents, teachers, and management
• Provide excellent customer service to current and prospective families
• Schedule and conduct daycare tours for prospective families
• Follow up with leads and assist families through the enrollment process
• Manage student registration and enrollment paperwork
• Prepare invoices and assist with tuition collection
• Maintain accurate child and staff records
• Assist with staff scheduling and attendance tracking
• Organize licensing and compliance documentation
• Support communication between parents, teachers, and management
• Provide excellent customer service to current and prospective families
Qualifications
• Excellent verbal and written English communication skills
• Strong organizational and multitasking abilities
• Professional and friendly customer service skills
• Proficient in Microsoft Office and Google Workspace
• Ability to work independently and solve problems proactively
• Experience in childcare, preschool, school administration, medical office, or customer service preferred
• Strong organizational and multitasking abilities
• Professional and friendly customer service skills
• Proficient in Microsoft Office and Google Workspace
• Ability to work independently and solve problems proactively
• Experience in childcare, preschool, school administration, medical office, or customer service preferred
Preferred Qualifications
• Daycare or preschool administrative experience
• Enrollment or admissions experience
• Bilingual is a plus
• Enrollment or admissions experience
• Bilingual is a plus
Compensation
• Competitive hourly pay based on experience
• Paid holidays and paid time off
• Opportunity for growth and advancement
• Paid holidays and paid time off
• Opportunity for growth and advancement
Key Success Metrics
• Parent inquiry response time
• Number of scheduled tours
• Tour-to-enrollment conversion rate
• Tuition collection accuracy
• Record and compliance accuracy
• Number of scheduled tours
• Tour-to-enrollment conversion rate
• Tuition collection accuracy
• Record and compliance accuracy
The Learning Experience Greenpoint has been dedicated to providing quality early childhood education for several years. Our nurturing environment and innovative curriculum make us a favorite among families and a great place for employees to grow and thrive.