Office Manager

Batterjee Medical College is seeking a highly organized and professional Office Manager to support the Dean’s Office and ensure smooth and efficient day-to-day administrative operations.

The role is responsible for managing office coordination, documentation, schedules, communication, and administrative follow-up while serving as a professional point of contact for faculty, staff, students, and external stakeholders. The successful candidate will maintain a high level of professionalism, accuracy, confidentiality, and service excellence in supporting the Dean’s Office.

Key Responsibilities

Office Administration

• Coordinate the daily administrative operations of the Dean’s Office.
  
• Organize and maintain office files, records, correspondence, and documentation systems.
  
• Ensure documents and records are securely maintained and easily retrievable.
  
• Complete routine and ad-hoc administrative tasks accurately and within required timelines.
  
• Prioritize assignments based on urgency and importance and ensure deadlines are consistently met.
  
• Maintain an organized and efficient office environment.
  

Communication & Coordination

• Manage professional written and verbal communication, including emails, telephone calls, memos, and meetings.
  
• Communicate office updates, schedules, policies, and relevant information accurately and promptly.
  
• Coordinate with Academic Affairs, HR, Finance, Administration, and other departments to support the requirements of the Dean’s Office.
  
• Serve as a professional point of contact for faculty, staff, students, parents, visitors, and external stakeholders.
  
• Handle inquiries professionally and ensure appropriate follow-up.
  

Documentation & Operational Support

• Prepare, review, organize, and maintain official documents and correspondence.
  
• Review documents for accuracy and completeness before submission or circulation.
  
• Support scheduling, filing, communication, and documentation processes using appropriate office systems and digital tools.
  
• Assist with departmental and College-level meetings, workshops, symposia, and other official activities.
  
• Support team members and coordinate administrative requirements to ensure timely completion of tasks.
  
• Maintain strict confidentiality when handling sensitive institutional and executive-level information.
  

Professional & Stakeholder Support

• Maintain a professional, courteous, and service-oriented approach in all interactions.
  
• Work collaboratively with faculty, staff, students, and administrative departments to support institutional objectives.
  
• Demonstrate strong time management and punctuality for meetings, deadlines, and official commitments.
  
• Maintain professional conduct and uphold BMC policies, ethical standards, and confidentiality requirements.
  

Requirements

• Bachelor’s degree in Business Administration, Office Management, or a related field.
  
• 2–4 years of experience in administrative roles, office coordination, or operations support.
  
• Experience within higher education or healthcare is preferred.
  

Skills & Competencies

• Strong organizational and multitasking abilities.
  
• Excellent written and verbal communication skills.
  
• Proficiency in Microsoft Office and office management software.
  
• Strong ability to prioritize tasks, meet deadlines, and maintain accuracy.
  
• Excellent interpersonal and stakeholder-management skills.
  
• Professional and service-oriented mindset.
  
• Strong attention to detail and follow-up.
  
• Ability to maintain confidentiality and appropriately handle sensitive information.
  
• Strong problem-solving and analytical-thinking skills.
  
• Accountability, reliability, initiative, and adaptability.
  
• Ability to work effectively with faculty, staff, students, senior management, and external stakeholders.
  
• Excellent verbal and written communication skills in Arabic and English.