Office Manager

Cavender Auto Group is seeking a detail-oriented, organized, and customer-focused Collision Center Office Manager to oversee the administrative and financial operations of our collision center. This individual will play a key role in ensuring accurate repair order processing, insurance claim coordination, accounts receivable management, and efficient daily office operations.

The ideal candidate has experience in automotive collision repair, dealership administration, or insurance claims and possesses strong organizational, communication, and leadership skills. This role requires someone who can manage multiple priorities while maintaining accuracy, professionalism, and a high level of customer service.Key ResponsibilitiesOffice Administration & Operations

• Oversee the daily administrative operations of the collision center office.
• Maintain accurate customer records, repair orders, invoices, and supporting documentation.
• Ensure repair orders are properly processed, documented, and closed in a timely manner.
• Develop and maintain organized office procedures to improve efficiency and accuracy.
• Coordinate communication between collision center management, technicians, insurance companies, vendors, and customers.
• Monitor administrative workflows to ensure compliance with company policies and procedures.

Qualifications

• Previous experience in office management, automotive administration, collision repair, or insurance claims preferred.
• Experience with repair orders, insurance billing, accounts receivable, and invoicing strongly preferred.
• Knowledge of collision center operations and insurance claim procedures is a plus.
• Strong organizational skills and exceptional attention to detail.
• Proficiency in Microsoft Office, including Excel and Outlook.
• Experience with automotive dealership management systems or collision repair estimating software preferred.
• Excellent written and verbal communication skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Strong problem-solving skills and the ability to work independently.
• Professional demeanor with a commitment to customer service and teamwork.