Office Manager

Consula is recruiting on behalf of a well-established Shrewsbury employer for an experienced and proactive Office Manager. Our client has built a sterling reputation across Shropshire and the wider region for commercial excellence, dependable professional standards, and long-standing client relationships. As the organisation continues to expand its operations, the leadership team places immense value on maintaining an impeccably organised, supportive, and productive workplace where colleagues across every department have the resources they need to thrive.

The Office Manager will serve as the operational backbone of our client's business, taking comprehensive ownership of daily business functions, premises management, and administrative services. In this central position, you will orchestrate essential processes, coordinate administrative staff, and liaise with senior stakeholders, freeing client-facing teams to concentrate on strategic objectives. It is a pivotal and rewarding appointment that offers genuine autonomy to refine working practices and shape an engaging office culture.

Set within the heart of Shropshire, Shrewsbury provides an exceptional backdrop for your career, blending rich medieval heritage, riverside green spaces, and vibrant independent amenities with superb transport connections across the West Midlands.

Location: Shrewsbury

Salary: £34,000 – £38,000 per year

Employment: Permanent

The Role

As Office Manager, you will oversee day-to-day administrative operations, premises management, and team leadership to maintain an efficient, welcoming environment for staff and visitors alike.

• Supervising, supporting, and developing the administrative team, managing daily workloads, and conducting regular appraisals.

• Overseeing comprehensive facilities management, maintaining workplace standards, and ensuring statutory health and safety compliance across all areas.

• Managing relationships with third-party suppliers, negotiating commercial service contracts, and coordinating facilities contractors, cleaners, and building maintenance teams.

• Monitoring the office operational budget, tracking departmental expenses, approving routine invoices, and assisting senior management with annual operational forecasts.

• Reviewing and modernising internal administrative procedures, document filing systems, and communication pathways to enhance business efficiency.

• Assisting with human resources administration, coordinating onboarding itineraries for new colleagues, and maintaining confidential personnel records.

• Acting as the primary point of contact for operational and premises queries, resolving administrative challenges promptly and professionally.

• Coordinating executive diary management, arranging board and committee meetings, compiling board packs, and recording accurate minutes.

• Planning company logistics, scheduling internal workshops, and managing the operational arrangements for corporate events.

About You

• Substantial background in office management, facilities administration, or senior business support within a commercial environment.

• Proven team leadership abilities, with demonstrable experience in mentoring administrative staff and coordinating day-to-day team performance.

• Sound commercial awareness with practical experience managing administrative budgets and tracking operational expenditures.

• Excellent verbal and written communication skills, capable of engaging confidently with colleagues, directors, and external partners.

• First-rate organisational and prioritisation skills, with the ability to manage multifaceted operational projects under minimal supervision.

• High degree of computer literacy across Microsoft Office, collaborative cloud platforms, and electronic records management systems.

• Working familiarity with statutory workplace health and safety protocols, fire safety obligations, and workstation risk assessments.

• Relevant qualifications in business administration, facilities management, or introductory health and safety certifications are advantageous.

A Typical Day

Your morning begins with a brief catch-up with the administrative team to align on priorities, followed by a walkaround of the premises to verify that meeting rooms and communal facilities are fully prepared for incoming visitors. Mid-morning might see you reviewing renewal terms from building maintenance providers and updating the quarterly operational expenditure tracker before joining a department head to plan resource requirements. In the afternoon, you might coordinate an induction schedule for a new colleague joining the business, review safety inspection logs, and assemble briefing papers for an executive leadership meeting taking place later in the week.

What You Can Expect

• A pivotal and highly valued position within a respected and stable Shropshire enterprise.

• Structured induction and tailored operational guidance to support your ongoing professional development.

• 28 days annual leave including bank holidays.

• A welcoming, collaborative working environment supported by accessible and engaged senior management.

• Enrolment into our client's contributory workplace pension scheme.

• Modern, well-maintained office premises featuring dedicated breakout facilities and complimentary on-site parking.

• Access to funded training courses and certifications relevant to your role and professional goals.

If you are an accomplished administrative professional ready to take responsibility for operational excellence across a dynamic workplace, our client would be delighted to hear from you. Apply through Consula today and Doug, our AI talent partner, will be in touch.