Office Manager-Farmers Insurance Agency
Job Description
We are seeking a motivated, organized, and customer-focused Office Manager to join our Farmers Insurance agency. The Office Manager will play a key role in keeping the agency running efficiently while providing exceptional service to our clients and supporting our insurance team.
The ideal candidate is a confident communicator who enjoys working with people, takes initiative, and can effectively manage multiple priorities in a fast-paced office environment.
Benefits
- Flexible Schedule
- Hands on Training
- Career Growth Opportunities
- Uncapped Commission Potential
Responsibilities
Oversee the day-to-day operations of the insurance agency office
Provide excellent customer service to existing and prospective clients
Manage scheduling, office communications, and administrative tasks
Assist with policy servicing, documentation, renewals, billing questions, and client follow-up
Support the agency owner and insurance producers with administrative and operational needs
Monitor office procedures and help improve efficiency and customer experience
Follow up with clients regarding outstanding documents, payments, renewals, and service requests
Assist with onboarding and training new team members as needed
Help maintain compliance with company and agency procedures
Requirements
2+ years of office management, administrative, customer service, or insurance experience preferred
Property & Casualty insurance experience or licensing is a plus
Strong communication and interpersonal skills
Excellent organizational and time-management abilities
Comfortable using computers, email, Microsoft Office, and agency management systems
Ability to multitask while maintaining attention to detail
Professional, dependable, and positive attitude
Strong problem-solving and follow-through skills
Ability to work independently while also supporting a team