Office Manager
Kitchen Tune-Up is seeking an Office Manager t to greet customers in our showroom. This valued team member handles all correspondence, billing, filing, and support duties for our busy team of kitchen remodelers.
Duties and Responsibilities:
- Coordinates walk-in leads and disperses the leads as required.
- Coordinates quote tracking for salespeople and completes the quote log for the franchisee/sales manager.
- Photocopies necessary items in job file for the sales team.
- Types purchase orders from purchase requisitions and submits them to the franchisee/sales manager for final approval for payment.
- Maintains a payable processing system, matching vendor invoices with purchase orders, codes each invoice, and submits them to the franchisee/sales manager for final approval for payment.
- Audits cabinet acknowledgements against the designer’s layout and pricing to check for errors and ensures that the production date given corresponds with the time frame required for installation.
- Maintains central job filing system.
- Performs job invoicing and statement mailings on a computer system.
- Closes out job files balancing contract price with monies received and establishes job gross profit for sales commission processing.
- Types all necessary credit memos, debit memos, and return authorizations for franchisee/sales manager’s signature and maintain appropriate logs.
- Coordinates and mails thank you cards as jobs are closed.
- Prepares sales commission reports for the franchisee/sales manager’s review and submits it for payment.
- Enters and maintains all leads in the computer mailing list program.
- Types all letters and internal memos.
- Answers incoming phone calls by the third ring and transfers them to the proper person.
- Prepares all credit card receipts for deposit.
- Maintains adequate levels of literature inventory and keeps literature holders stocked.
- Prepares monthly traffic report and submits it to the franchisee/sales manager.
- Prepares monthly sales performance report.
- Contacts builder accounts that exceed the new 30 terms by day 35 as a payment reminder. If the payment is not received by day 40, the franchisee/sales manager is notified
- Helps host seminars, sales events or training programs as needed.
- Performs any other duties as required.
Why Work for Kitchen Tune-Up
- Rapid growth in the market
- Growth opportunities available.
- We are a high quality company with an excellent reputation. You will be selling custom projects in some of the nicest areas of our community.
- Sales training and all sales tools provided.
- Ongoing training and coaching provided.