Office Manager

We're excited to announce a newly created Office Manager position at Legal Aid of Western Missouri. This is a key role at the center of our operations, and a great opportunity for someone who takes pride in keeping things organized and on track.

The Office Manager keeps Legal Aid's Kansas City central office running and supports the organization's administrative operations across all seven offices. This role directly supervises the administrative support staff in our Central office and provides guidance and support to administrative support staff across our other six offices. It also oversees office operations and provides executive administrative support to the senior leadership team. The Office Manager reports to the Deputy Director of Operations and works closely with the Operations Manager, the Facilities Manager, and the leadership team.

Key Responsibilities

Supervision of Administrative Support Staff

• Directly supervise the administrative support staff in the Central Office, setting priorities, managing workflow, and making sure coverage and service stay steady across the office.
• Coach and develop the team, giving regular feedback and handling performance and scheduling.
• Build consistent administrative practices that administrative support staff can follow across all seven offices.

Office Operations

• Manage day-to-day functions at the central office, keeping it well-organized, welcoming, and fully functional for staff and visitors.
• Schedules and coordinates organization-wide events, including all-staff meetings and gatherings.
• Oversee routine office purchasing, supply inventory, and day-to-day vendor contact, keeping office needs met on time and within budget.
• Coordinate with administrative staff across the seven offices to keep office operations consistent and share resources and best practices.

Executive & Administrative Support

• Provide administrative support to the senior leadership team, including scheduling, meeting coordination, document preparation, and correspondence.
• Support the Deputy Director of Operations and Operations Manager with operational projects, tracking action items, and coordinating logistics across functions.