Office Manager

JOB DESCRIPTION SUMMARY
The Office Manager is responsible for coordinating all office activities including: medical
records, data entry, maintaining patient records, preparing for all meetings, coordinating all
telephone calls and maintaining sufficient office supplies. The Office Manager is responsible to
the Administrator and the Program Director and assists with: direct patient expenditures
coordination, employee time sheets, personnel records and billing liaison.
ESSENTIAL JOB FUNCTIONS/RESPONSIBILITIES
1. Maintains confidentiality of patient information.
2. Maintains accurate up to date medical records in accordance with regulations of Medicare
and the Policy and Procedure Manual.
3. Communicates effectively on the telephone with patients, families and staff.
4. Answers incoming calls and forwards to appropriate staff person or takes a message if the
person is not available.
5. Welcomes and assists all guests.
6. Manages incoming, outgoing and interoffice mail.
7. Performs typing, faxing and coping tasks as requested for various staff persons.
8. Inputs data into computer for billing purposes.
9. Orders and maintains accurate records of medical equipment and supplies.
10. Responsible for informing staff of any changes, updates, etc., regarding admissions;
discharges, visits, schedules; and clinical meetings as directed by the Program Director,
Director of Clinical Services and/or Administrator.
11. Responsible for gathering and recording staff members’ DSRs.
12. Tracks admission, discharge, IDTs, certification and re-certification dates on all patients.
13. Responsible for assisting with audits of patient information.
14. Maintains accurate mailing lists of employees; patients; volunteers, Medical Directors,
physicians and nursing facilities and forwards any changes to the Corporate Office.
15. Performs other necessary functions/duties as assigned by the Program Director and/or
Administrator

16. Participates in and assists with community activities, i.e., health fairs, conventions,
community education programs, etc. as assigned by Program Director, Director of Clinical
Services and/or Administrator.