Office Manager-Muskingum Office

Responsible for day-to-day business operations of counseling center ensuring corporate policies and procedures; and business office directives are consistently practiced.

• • Supervise and hire clerical support staff assigned to specific counseling center positions.
  • Monitor workload and establish priorities to ensure efficiency
  • .Assure corporate policies and procedures are clearly understood and practiced by supervisees.
  • Assists with questions and concerns by supervisees, county director, ABHS staff, clients and the public.
  • Attend all support staff and director/office manager meetings.
  • Document in EHR all information being sent out and billing information
  • Train new staff as required by support orientation training requirement.
  • Backup all support staff positions as needed to ensure a smooth running business.
  • Train and cross-train new staff as required.
  • Run various reports to support business
  • Converse with clients about accounts and bad debt collections on accounts
  • Work late night rotation to support clinicians and doctors

· Must possess high school diploma or equivalent. Post high school training and/or experience required.

· Ability to operate personal computer utilizing specific database and work process software.

· Exercises extensive judgment in performing duties that require comprehension of procedures and guidelines.

· Exercise judgment in performing routine duties covered by standard procedures.

· Controls own time and establishes priorities based on predetermined deadlines and procedures. Receives direction from County Director and Business Office and distributes information as required for operations.