Office Manager
Patterson isn't just a place to work, it's a partner that cares about your success.
One of the distinguishing marks of our company is the talented people who embrace the people-first, always advancing, and results-driven culture. Professional growth abounds in this motivating environment. We value the diverse talents and experiences our employees bring to Patterson and believe that they build a stronger and successful organization.
Job Summary
Maintains a functioning office environment for the organization.
Essential Functions
Supports company operations by maintaining office systems
Answer telephone and greet visitors.
All areas of customer service including receiving orders over the phone, fax, or email; entering and processing all orders including handling, compiling, matching shipping documents, and filing all records; confirming and invoicing on third party websites as required by specific customers; and working to resolve any issues.
Provide historical reference by following procedures for retention, protection, retrieval, transfer, and disposal of records.
Working closely with sales representatives to provide any information or support needed
Provides training for new hires as needed
Provide any support needed by customers for information or paperwork.
Processing any check payments received by completing deposits or forwarding to lock box for deposit.
Assume duties of other warehouse office managers during PTO and other absences.
Participates in physical inventories as needed including data input
Negotiates the purchase of office supplies and equipment; oversees shipping and receiving of supplies and equipment
Conducts regular reviews to determine comparative costs in the use of various office equipment and systems
Prepares appropriate requisitions and negotiates contracts for the maintenance of office equipment
Oversees the maintenance and alterations of office areas and equipment, as well as layout, arrangement, and housekeeping of office facilities
Responsible for the inventory of office furniture and office equipment
Performs other office duties as required.
Job Qualifications
Required Qualifications
High school diploma or equivalent
Three years of relevant work experience
Supervisory experience preferred
Working knowledge of office management protocols and procedures
Strong organizational skills, including proven ability to multi-task and prioritize daily work with limited direction
Good written & verbal communication skills
Proven customer service (internal and external) skills, including in person, on the phone, and over email/other online platforms
Exceptional proficiency in Microsoft Office as well as specialized accounting software and SAP
Preferred Qualifications
2+ years of supervisory experience preferred
Animal Health Pharmaceutical dispensing process knowledge preferred
Working Conditions
Physical Demands
90% of shift Sitting
80% of shift Reaching at shoulder level, including answering phone
90% of shift Reaching at waist level
90% of shift Typing, computer work
40% of shift Walking
30% of shift Lifting and carrying 1-10 pounds
30% of shift Lifting and carrying 11-25 pounds
10% of shift Lifting and carrying 26-50 pounds
10% of shift Bending and stooping
<5% of shift Kneeling
<5% of shift Crouching
<5% of shift Crawling
<5% of shift Lifting and carrying over 50 pounds
<5% of shift Climbing steps and/or ladders
Environmental Factors
This position is performed in an office environment within a warehouse or other distribution facility. May be exposed to loud noises, bright lights, and other stimuli as part of a dynamic warehouse environment.
What's In It For You:
We provide competitive benefits, unique incentive programs and rewards for our eligible employees:
Full Medical, Dental, and Vision benefits and an integrated Wellness Program
401(k) Match Retirement Savings Plan
Paid Time Off (PTO)
Holiday Pay & Floating Holidays
Volunteer Time Off (VTO)
Educational Assistance Program
Full Paid Parental and Adoption Leave
LifeWorks (Employee Assistance Program)
Patterson Perks Program
The potential compensation range for this role is below. The final offer amount could exceed this range, based on various factors such as candidate location (geographical labor market), experience, and skills.
$65,200.00 - $84,800.00EEO Statement
Patterson provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or other related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.