Office Manager / Staff Officer
Posted
Join our team as an Office Manager/Staff Officer at CASE Management Consulting!
Work Environment: On-site
Clearance Required: Active TS/SCI clearance or active TS clearance with the ability to obtain a CI Polygraph
Compensation: $115,000–$127,000
CASE Management Consulting, LLC is seeking an experienced Office Manager/Staff Officer to support the National Geospatial-Intelligence Agency West (NGA-W) and the National Geospatial-Intelligence Operations Center (NGOC). This position provides senior-level operational, administrative, records management, scheduling, and project coordination support in a fast-paced mission environment.
The ideal candidate is a highly organized, adaptable professional who can manage competing priorities, collaborate effectively with government leadership and stakeholders, and deliver accurate, timely, and mission-focused support.
Your Impactful Duties:
- Lead and optimize daily office operations, including seamless onboarding and off-boarding activities, while identifying and implementing improvements that increase efficiency and support client requirements.
- Monitor continuity-related project management initiatives in collaboration with branch and team leadership, including project planning, timeline management, metrics reporting, stakeholder coordination, and quality oversight.
- Develop the NWM file plan and manage its records management program in accordance with applicable policies and directives. Submit the completed file plan to the NGOC Records Management representative for final approval.
- Support division leadership with project management and administrative activities, including plan reviews, meeting and project facilitation, metrics reporting, meeting minutes, NCERTS task tracking, meeting coordination, scheduling, and plan updates and edits.
- Manage and coordinate complex schedules, including senior-level meetings, visit requests, and virtual collaboration sessions.
- Schedule and coordinate team meetings using VTC Scheduler and other approved collaboration tools.
- Apply broad knowledge of program and business administration practices to provide training and guidance, coordinate program information requests, and prepare and distribute reports, staff packages, briefings, and other mission-support documents.
- Maintain the accuracy and currency of administrative products, including branch badge buddies.
- Assist with developing internal NCERTS staff packages for submission through the NCERTS system.
- Develop, review, and distribute taskings and reporting requirements to government leads, including weekly signature reports, monthly signature rollups, and the ongoing tasking dashboard.
- Track actions, deadlines, and deliverables; identify potential risks or delays; and coordinate with stakeholders to support timely completion.
- Maintain accurate records, meeting documentation, tasking updates, and other administrative and project materials in accordance with established requirements.
Requirements:
- Active TS/SCI clearance or active TS clearance with the ability to obtain a CI Polygraph.
- At least seven (7) years of demonstrated experience in high-level, fast-paced organizational, administrative, project coordination, or time-management roles.
- Proven ability to manage multiple complex projects, schedules, and office operations concurrently.
- Strong leadership and interpersonal skills, with the ability to build and maintain effective working relationships across all organizational levels.
- Demonstrated adaptability and resilience in dynamic environments, including the ability to manage shifting priorities, navigate ambiguity, and maintain focus on key objectives.
- Strong written and verbal communication skills, including the ability to draft executive-level reports and briefings, document meeting outcomes, facilitate meetings, and present complex information clearly.
- Excellent organization, attention to detail, critical-thinking, and follow-through skills.
- Ability to obtain and maintain all required government credentials and meet applicable security and suitability requirements.
Desired Qualifications:
- Demonstrated proficiency with standard business applications used for presentations, word processing, spreadsheets, scheduling, and collaboration.
- Experience developing or maintaining SharePoint-based sites, libraries, lists, or administrative content.
- Experience using NCERTS for task tracking, staff packages, reporting, or related workflows.
- Records management experience, including file plan development and policy compliance.
- Experience supporting continuity, operations center, or mission-critical government activities.
- FEMA Level 1 certification or the ability to obtain it within six (6) months of hire.
Compensation
The anticipated annual salary range for this position is $115,000–$127,000. Final compensation will be determined based on experience, qualifications, education, clearance level, job-related knowledge and skills, customer requirements, and other applicable business factors.
Why Join CASE?
At CASE Management Consulting, we recognize that our people are essential to our success. Eligible employees have access to a comprehensive benefits package that includes:
- Medical, dental, and vision coverage with day-one eligibility
- CASE contribution toward employee and eligible dependent healthcare premiums
- 160 hours of paid time off annually
- 11 paid Federal holidays
- Traditional and Roth 401(k) options with company match up to 4% and immediate vesting of matching contributions
- Health Savings Account (HSA) options
- Short-term disability coverage
- Voluntary life, AD&D, and critical illness coverage
- Employer-sponsored 529 college savings plan
CASE Management Consulting is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, pregnancy, childbirth, lactation and related medical conditions, genetic factors, military/veteran status, or other characteristics protected by law.
Skills
As published by greenhouse · 19 questions · 3 written answers
Basics
First Name, Last Name, Email, Phone, Resume/CV, Cover Letter
Short answers (6)
- Preferred First Name optional
- Briefly describe your experience developing or maintaining file plans and managing records in accordance with organizational or government policies.
- Have you served in the US Military? If yes, please provide your service dates.
- Available start date?
- LinkedIn Profile optional
- How did you hear about this job?
Pick from a list (10)
- This position requires an active TS/SCI clearance or an active TS clearance with the ability to obtain a CI Polygraph. Please select your current clearance level.
- Before we move forward, have you thoroughly reviewed the position requirements, security requirements, and salary range? Are you comfortable proceeding with your candidacy for this role?
- Do you have at least seven (7) years of experience providing high-level organizational, administrative, or office operations support in a fast-paced environment?
- Which of the following NCERTS functions have you performed? Select all that apply.
- Have you coordinated complex senior-level schedules involving executive meetings, visit requests, and virtual or VTC sessions?
- Are you a U.S. citizen?
- Will you now or in the future require sponsorship for employment visa status (for example, H-1B Visa)?
- Are you a former CASE Management Consulting, LLC employee?
- Education - Level
- I understand that to achieve uniformity and in accordance with company policy, CASE Management Consulting's offers of employment are limited to those contained in written offer letters to prospective employees. I also understand that any verbal discussions of terms or conditions of employment by company representatives are not binding upon CASE unless confirmed by such offer letters. I understand that my employment is contingent upon the satisfactory completion of verifying the information in my application materials and resume. I understand that my employment is contingent upon signing a statement indicating my understanding of and willingness to comply with CASE's policy on Substance Abuse. I also understand that should CASE Management Consulting employ me, I will be required, in accordance with the Immigration Reform and Control Act of 1986 (IRCA), to provide documentation and proof of my identity and employment eligibility status. I acknowledge that this verification is a condition of employment and that failure to comply will void my offer of employment. It's important to understand that employment at CASE is 'at will'. This means that either party, the employer or the employee, may end the relationship at any time, with or without notice, as prescribed by CASE's policy on termination. There is no promise or guarantee that your employment will continue for any specified period. I understand and affirm that all information provided in your resume and all requisite application materials is complete and true. Any false statements, if employed, may result in disciplinary action, up to and including termination of employment. Honesty is a fundamental value at CASE Management Consulting.
Written answers (3)
- Describe a project management initiative for which you were responsible. Explain how you managed the project plan, timeline, metrics, stakeholders, and final outcome.
- Are you currently or have you ever been employed by the government (non-contractor)? If yes, please provide the current/former agency and employment dates below.
- Do you have a close relative who is a US government employee?