OFFICE MANAGER

Job Summary: The Office Manager is responsible for supporting operational, departmental, and organizational objectives through role-specific responsibilities, collaboration, workflow management, communication, compliance, and service excellence aligned with the needs of the organization.

Supervisory Responsibilities: Provides oversight, guidance, and workflow support to assigned staff and operations.

Essential Duties / Responsibilities:

· Collaborate with leadership, staff, providers, and operational departments.

· Maintain compliance with organizational policies and regulatory standards.

· Support workflow coordination, operational efficiency, and communication.

· Maintain documentation, reporting, and recordkeeping responsibilities.

· Assist with departmental projects, initiatives, and process improvements.

· Support positive service experiences and operational consistency.

· Perform additional duties and responsibilities as assigned.

· Analyze performance data to identify trends and improvement opportunities.

· Collaborate with cross-functional teams to understand business needs, gather requirements, and deliver actionable insights.

· Maintain a working understanding of business functions and process flows to effectively support improvement efforts.

· Provide support during workshops by preparing materials, guiding discussions, capturing outcomes, and preparing follow-up documentation for leadership.

· Gather and organize materials, documentation, and data required to support project objectives and process evaluations.

· Capture meeting inputs, decisions, action items, issues, and questions to support follow-up and project tracking.

· Coordinate meeting logistics, scheduling, and materials when needed to ensure successful collaboration.

· Other duties as assigned.

Required Skills / Abilities:

· Strong communication and interpersonal skills.

· Ability to prioritize responsibilities and meet deadlines.

· Strong organizational and problem-solving abilities.

· Professionalism and attention to detail.

· Proficiency with Microsoft Office and applicable systems.

· Possess a strong work ethic and a high level of professionalism.

· A team player who handles multiple projects simultaneously in a fast paced environment.

Education and Experience:

· Relevant experience preferred depending on role requirements.

· Associate or Bachelor’s degree preferred when applicable.

· Ability to work effectively in fast-paced environments.

Physical Requirements:

· Ability to sit for extended periods while working at a computer.

· Manual dexterity required for operating office equipment (e.g., computers, phones, fax machines).

· Ability to lift and carry up to 20 pounds occasionally.

*StrideCare is an Equal Opportunity Employer and is committed to diversity and inclusion in our workforce. We encourage applications from candidates of all backgrounds and experiences.