Office Medical Assistant

The Medical Assistant plays a crucial role in coordinating patient care by managing administrative tasks, ensuring seamless communication between patients and providers, and supporting the daily operations of the practice. This position is ideal for a candidate with medical office experience who thrives in a fast-paced, team-oriented environment.

Key Responsibilities

• Serve as the primary point of contact for patients, families, and medical providers.
• Schedule and coordinate patient appointments, ensuring proper provider availability.
• Obtain and verify patient information, insurance details, and prior authorizations.
• Process medical records requests and ensure timely documentation management.
• Assist in tracking and coordinating referrals, test results, and prescription requests.
• Maintain compliance with HIPAA and office protocols to safeguard patient information.
• Provide general administrative support, including answering phone calls, managing emails, and organizing office supplies.
• Support provider efficiency by preparing documentation and pre-visit planning.
• Collaborate with other staff members to enhance workflow and patient satisfaction.