Office / Operations Coordinator

Office Assistant

Location: Cahokia, Illinois
Department: Operations / Administration
Employment Type: Full-Time / Non-Exempt

About Sun Solar

Sun Solar is a locally owned and operated solar energy company committed to providing high-quality renewable energy solutions and exceptional service to our customers. Our team works collaboratively across sales, operations, service, and administrative functions to support our customers and the successful completion and ongoing support of solar projects.

We are seeking a dependable, organized, and customer-focused Office Assistant to support the day-to-day operations of our Cahokia, Illinois location. This position serves as an important point of contact for customers, visitors, vendors, and employees while providing general administrative and operational support to the team.

Position Summary

The Office Assistant is responsible for supporting the daily administrative and front-office needs of the Cahokia location. Responsibilities include answering and directing phone calls, greeting visitors, receiving and organizing shipments, assisting with product returns and RMAs, maintaining office organization, and providing general administrative support.

The ideal candidate is professional, organized, dependable, and willing to assist with a variety of responsibilities as business needs arise.

Essential Duties and Responsibilities

• Answer and direct incoming telephone calls in a friendly and professional manner.
• Greet and assist customers, visitors, vendors, and employees.
• Receive, inspect, document, and organize incoming shipments and deliveries.
• Process product returns and Return Merchandise Authorizations (RMAs) accurately and in a timely manner.
• Notify appropriate team members when shipments, materials, or returns arrive.
• Assist with tracking and maintaining records related to shipments, deliveries, and returns.
• Maintain a clean, organized, and welcoming front office and reception area.
• Perform general administrative duties, including filing, data entry, copying, scanning, and document organization.
• Handle routine office correspondence, messages, and communications.
• Assist customers and employees with general questions and direct inquiries to the appropriate team member when needed.
• Prepare documents, reports, correspondence, and other materials as requested.
• Assist with maintaining office supplies and notifying appropriate personnel when supplies need to be replenished.
• Provide general administrative and operational support to management and other team members as needed.
• Maintain professionalism and confidentiality when handling company, customer, and employee information.
• Perform other duties and responsibilities as assigned to support the needs of the business.