Office Support Assistant

Legum and Norman, an Associa company, is hiring an Office Support Assistant for their corporate office in Falls Church.

The Office Support Assistant will provide clerical and administrative support to Community Managers. The Office Support Assistant is the liaison to the Community Manager(s), homeowners, vendors, board members, committee members, and internal staff.

Daily responsibilities:

• Research and respond to inquiries by phone and email.
• Enter and update community and homeowner information in the system.
• Assist homeowners with monthly payments, completing the architectural review forms, and utilizing the online portal system to enter work order requests.
• Send out mass emails to homeowners, board members, and committee members to remind them of HOA rules and regulations, updates on community news and events, updates on maintenance projects, and scheduling board meetings.
• Schedule contractors and maintenance vendors onsite for repair.
• Data enter billing, budgets, and invoicing in the system. Update insurance renewals.
• Retrieve, scan, copy, fax, and file documents.
• Maintain documents on the shared drive and internal software.
• Assist in preparing board meeting agendas, board packets, welcome packets, annual disclosure packets, financial statement packages, etc.
• Issue coupon booklets, key fobs, pool passes, parking passes, etc.
• Prepare newsletters, flyers, and communications to be sent to homeowners.
• Other duties as requested.

Hourly pay rate: $20-$25.