Office Support Associate

Purpose

• Performing various duties and assisting various departments by providing clerical support as requested.

Key Accountabilities

• Maintain a professional attitude of support and assistance to anyone in the company at all times
• Pro-actively support other Office Support colleagues in other floors when required
• Ensure cleanliness of the conference / training rooms and prepare the rooms before meetings/trainings
• Manage all aspects of the pantries including cleaning, organizing, maintaining equipment and electronics
• Maintaining pantry supplies, anticipating requirements, verifying receipts, stocking delivered items
• Serve coffee/tea to Senior Management, guests and colleagues in a courteous and professional manner. Provide similar service during meetings
• Assist receptionists and administrative assistants in performing other support tasks. Ensure coverage at the reception as and when needed
• Prepare a checklist and regularly monitor and maintain cleanliness of the office area and washrooms, in coordination with the cleaning company
• Perform out of office tasks as and when requested (post office, banks, government and principal offices)
• Filing, laminating, binding, printing, copying, scanning, shredding, collecting and distributing documents
• Coordinate the repair and maintenance of office equipment
• Collect, sort and distribute couriers, parcels, and post mail
• Ensure Senior Management Offices are tidy and properly arranged

Key Accountabilities (Continued)

Job Dimensions

Communication & working relationships

• Customers - Internal & External stakeholders
• Nature of Interaction - Basic minimal interaction

Team Management

• Not applicable

Financial Accountability

• Revenue targets - Not applicable
• Operational targets - Indirect individual contributor
• Manpower budget - Not applicable

Company Goals

• Supports achievement of goals through personal contribution

Functional & Technical skills

• Microsoft Office Suite - Basic Word, Excel, Powerpoint & Outlook
• English - Good verbal and written communication
• Arabic - Not applicable
• Understanding of hygiene, grooming and health and safety standards
• Computer literacy

Job knowledge and requirements
Essential

• Ability to communicate clearly (written and verbal) to interact with cleaning staff, technicians, customers and colleagues
• Basic computer knowledge

Preference

• Familiarity with hospitality industry standards is desirable

Qualifications And Experience

Qualifications & Experience

Role Requirement
Formal Qualifications

• High School Graduate
• Experience in the function
• 1-2 years of relevant experience (preferably from hospitality or food and beverage industry)

Job Knowledge

• Ability to communicate clearly
• Understanding of hygiene, grooming and hospitality principles
• Use of Office Equipment
• Basic computer knowledge

Competencies

Competency Category

Leading Self