Office Support Specialist I

The Department of Developmental Services (DDS) has two excellent career opportunities for highly motivated individuals for an Office Support Specialist I position at the Wrentham Developmental Center (WDC). These positions support the administrative functions and needs of the Facilities Assistant Facility Directors.

Job Responsibilities\: (The duties and responsibilities stated are general summary and not all inclusive.)

• Organize flow of information in/out of Assistant Facility Director’s office.
• Maintain and monitor databases, project files, forms, prepare and process documents, mailings, and reminder notices/calls to confirm scheduled meetings.
• Serve as a liaison between Assistant Facility Director and outside agencies, and a resource to Unit Directors, and Department Heads.
• Design and develop project specific Access databases, Excel spreadsheets, Word forms, Publishing software and Adobe Writer as requested. Generate reports based on complied data.
• Answer and screen telephone calls, within scope of authority impart routine information concerning agency/community systems services or assess and appropriately triage calls to the correct team member.
• Schedule and prepare meeting material and agendas for administrative meetings and committees, record minutes of meetings, transcribe minutes for Assistant Facility Director’s review and distribute as appropriate.
• Process and track purchase orders for both Consumer Funds and State Fund purchases.
• Receive and disseminate incoming confidential mail, scans, faxes, memorandum, e-mail, etc. to appropriate individuals.
• Draft, edit, and type materials.
• Operate standard office machines and equipment such as photocopiers, fax machine, computer, and calculators. Ensure ongoing functionality of equipment.
• Assist the Assistant Facility Directors in the organization of special functions, meetings, mailings, and ordering supplies.

Preferred Qualifications\:

• Proficient with Microsoft Office Suite, specifically Excel/Access/Word.
• Excellent organizational and communication skills.

Schedule Information\:

Full-time – 37.5 hour weekly position

Schedule – Monday through Friday from 8\:00 a.m. – 4\:00 p.m.

Days off – Sunday and Saturday

About the Department of Developmental Services\:

The mission of the Department of Developmental Services (DDS) is to create innovative and genuine opportunities for individuals with intellectual and developmental disabilities including autism spectrum disorder to participate fully and contribute meaningfully to their communities as valued members. DDS serves over 43,000 vulnerable individuals throughout their lifetimes, providing a spectrum of day, employment, and residential support. The agency directly oversees and manages $3 billion in public funds ($2.7B+ operating budget) and approximately 5,500 staff, the largest state employee workforce of any agency in the Massachusetts executive branch of government.

For more information about our agency and programs visit\: www.mass.gov/dds

Pre-Hire Process\:

Education and license/certification information provided by the selected candidate(s) is subject to the Massachusetts Public Record Law and may be published on the Commonwealth's website.

• Education, licensure, and certifications will be verified in accordance with the Human Resources Division's Hiring Guidelines.

Recommended candidates must successfully complete pre-employment screening which includes\:

• Disabled Persons Protection Commission (DPPC) Abuse Registry Search\: https\://www.mass.gov/info-details/dppc-abuser-registry
• Criminal background check (CORI) by regulations set forth by the Executive Office of Health and Human Services. http\://www.mass.gov/hhs/cori
• National Background Checks, Chapter 234 of the Acts of 2014, conduct fingerprint-based check. https\://www.mass.gov/lists/dds-fingerprint-background-checks

ADA Reasonable Accommodation\:

If you require a reasonable accommodation with the application/interview process, please contact us at\: EOHHS Candidate ADA Requests

For technical help with MassCareers, including logging into your profile and/or resetting your password, please call the Employee Service Center at 617-979-8500 for assistance.

For questions regarding this requisition, please contact the Executive Office of Health and Human Services Human Resources at 1-800-510-4122 Ext. #4.

ALL EMPLOYEES ARE PAID ON A BI-WEEKLY BASIS AND MUST HAVE DIRECT DEPOSIT.

This position is designated as an "EMERGENCY" position in the Department of Developmental Services Emergency Plan. This means that whenever the Governor declares that the Commonwealth is in a state of emergency, selected candidate will be required to report to work.

This is a Civil Service position. If there is no Civil Service list for this title, employees appointed must take and pass the next Civil Service examination when administered.