Office & Systems Administrator
Summary
Administrator role supporting internal systems, office logistics, and sales processes for an IT solutions provider, using Microsoft 365 and cloud tools.
Durban, South Africa | Posted on 05/04/2026
We are looking for a proactive and tech-savvy Administrator to streamline our daily operations. At Sumo Tech, we move fast. You will be the "glue" that holds our internal processes together — managing office logistics, supporting the sales team, and maintaining our internal software platforms to ensure our consultants can focus on delivering world-class IT solutions.
Key Responsibilities
1. Systems & Process Support
- Provide primary administrative support for internal platforms (including CRM and HRIS).
- Manage data entry and ensure record accuracy across client accounts and internal databases.
- Generate weekly operational reports and assist in tracking project milestones.
- Assist the sales department with the preparation of professional quotes, proposals, and tender documents.
- Act as a point of contact for client queries, ensuring professional and timely communication.
- Coordinate scheduling for client meetings and technical consultations.
3. Office Management
- Manage vendor relationships, including office supplies, utilities, and facility maintenance.
- Oversee general office logistics to maintain a high-energy, organized workspace.
- Assist with basic financial admin, such as processing invoices and tracking expenses.
4. Documentation & Compliance
- Maintain digital filing systems for legal letters, partnership agreements, and service level agreements (SLAs).
Requirements
- Technical Proficiency: High level of comfort with the Microsoft 365 ecosystem and cloud-based business tools (prior experience with Zoho or similar ERP/CRM systems is a major plus).
- Communication: Exceptional verbal and written English communication skills.
- Problem-Solving: A "find a way" attitude with the ability to troubleshoot administrative bottlenecks independently.
- Organization: Masterful at multitasking and prioritizing tasks in a high-pressure environment.
- Competitive salary based on experience.
- Opportunity to grow within a leading IT solutions provider.
- Exposure to cutting-edge cybersecurity and cloud technologies.