Office & Systems Administrator
We are looking for a proactive and tech-savvy Administrator
to streamline our daily operations. At Sumo Tech, we move fast. You will be the
"glue" that holds our internal processes together - managing office
logistics, supporting the sales team, and maintaining our internal software
platforms to ensure our consultants can focus on delivering world-class IT
solutions.
Key Responsibilities
1. Systems & Process Support
- Provide
primary administrative support for internal platforms (including CRM and
HRIS).
- Manage
data entry and ensure record accuracy across client accounts and internal
databases.
- Generate
weekly operational reports and assist in tracking project milestones.
2. Sales & Client Coordination
- Assist
the sales department with the preparation of professional quotes,
proposals, and tender documents.
- Act
as a point of contact for client queries, ensuring professional and timely
communication.
- Coordinate
scheduling for client meetings and technical consultations.
3. Office Management
- Manage
vendor relationships, including office supplies, utilities, and facility
maintenance.
- Oversee
general office logistics to maintain a high-energy, organized workspace.
- Assist
with basic financial admin, such as processing invoices and tracking
expenses.
4. Documentation & Compliance
- Maintain
digital filing systems for legal letters, partnership agreements, and
service level agreements (SLAs).
Requirements
Required Skills & Experience
- Technical
Proficiency: High level of comfort with the Microsoft 365 ecosystem
and cloud-based business tools (prior experience with Zoho or similar
ERP/CRM systems is a major plus).
- Communication: Exceptional verbal and written English communication skills.
- Problem-Solving: A "find a way" attitude with the ability to troubleshoot
administrative bottlenecks independently.
- Organization: Masterful at multitasking and prioritizing tasks in a high-pressure
environment.
Benefits
- Competitive
salary based on experience.
- Opportunity
to grow within a leading IT solutions provider.
- Exposure
to cutting-edge cybersecurity and cloud technologies.