Officer Branch Relationship Manager Growth Consumer Banking Group

You build and maintain customer relationships by understanding financial needs and providing tailored solutions. You identify growth and cross-selling opportunities collaborate with sales colleagues to achieve branch targets deliver a seamless banking experience participate in branch initiatives and maintain accurate customer and transaction records.

Responsibilities

• Develop and maintain strong customer relationships
• Understand customer financial needs and provide tailored solutions
• Identify growth opportunities and cross-sell relevant products and services
• Collaborate with the sales team to achieve branch sales targets
• Provide exceptional customer service
• Participate in branch-level initiatives
• Support implementation of strategic objectives
• Maintain accurate customer interaction and transaction records

Requirements

• At least 3 years of experience in a customer-facing banking or financial services role
• Strong interpersonal and communication skills
• Ability to build rapport and engage customers effectively
• Demonstrated sales and negotiation skills
• Track record of achieving sales targets
• Proficiency in data analysis and problem-solving
• Ability to work collaboratively
• Commitment to exceptional customer service
• Deep understanding of banking products and services