Officer Telemarketing Personal Loan Sales Cards and Unsecured Loans Consumer Banking Group

You will promote personal loan products by telephone, provide financial guidance to cardholders, report customer feedback to your supervisor, and handle personal loan questions. You will use computer tools, follow operating procedures, and comply with company regulations.

Responsibilities

• Promote personal loan products by telephone
• Provide financial consulting to customers
• Report customer status and suggestions to the supervisor
• Handle customer problems related to personal loans
• Use computer systems and follow operating procedures
• Comply with company regulations

Requirements

• Basic telephone handling skills
• Clear articulation
• Strong learning ability
• Ability to handle performance pressure
• Telephone experience is preferred
• Computer skills including Excel Outlook and Word