OIS - Receptionist 櫃台行政人員 (駐點新竹)

Job Description

Reception & Client Services
● Welcome and greeting clients.
● Receive, sort, and distribute incoming mail, parcels, and courier deliveries.
● Answer, screen, and direct incoming telephone calls.
Import/Export Operations
● Import shipment clearance, export shipment handling, shipping document preparation, and logistics system processing.
● Arrange local courier services and shipment deliveries.
Office Administration
● Manage office supplies and pantry inventory, including coffee beans, tea bags, tissue paper, stationery, snacks, and beverages.
● Support business card application.
● Create cubicle nameplates and arranging badge access for new hires and visitors.
● Maintain and update employee roster records, office seating plans and cubicle layouts monthly.
● Manage building elevator access cards.
Employee Lifecycle & Procurement Support
● Support employee onboarding and offboarding processes.
● Create PRs as required.
● Perform ad hoc administrative duties as requested.
Facilities Management & Operational Support
● Support the Site Lead in the delivery of FM services.
● Coordinate site operations to ensure continuity of FM services with minimal disruption to the client's business operations.
● Support the Eat Well program.
EHS Support
● Assist the EHS specialist in planning and executing fire evacuation drills and emergency response exercises.

接待與客戶服務
● 歡迎與接待來訪客戶。
● 接收、分揀並分發來派信件、包裹及快遞。
● 接聽、過濾並轉接來電。

進出口作業
● 處理進口貨物通關、出口貨物作業、製作運送文件及操作物流系統。
● 安排本地快遞服務與貨物配送。

行政管理
● 管理辦公室用品與茶水間庫存，包含咖啡豆、茶包、衛生紙、文具、零食及飲料。
● 協助名片申請作業。
● 製作辦公位名牌，並為新進員工及訪客安排門禁卡權限。
● 每月維護並更新員工名冊記錄、辦公室座位表及座位佈局。
● 管理大樓電梯通行卡。
● 員工入離職與採購支援
● 支援員工入職與離職流程。

依需求建立採購申請單
● 執行其他交辦的臨時性行政事務。

設施管理與營運支援
● 協助駐點主管提供設施管理服務。
● 協調駐點營運，確保設施管理服務持續進行，並將對客戶業務營運的干擾降至最低。
● 支援健康飲食計畫

環境健康與安全支援 (EHS Support)
● 協助環安衛專員規劃並執行消防疏散演習與緊急應變演練。