Omnichannel Supply Transformation Manager

What we're looking for

At Carrefour, we are a team of people passionate about the Customer, always eager to learn and innovate.
If you want to be part of a dynamic company, within a sector with great development potential that will offer you opportunities for professional and personal growth, we would love the opportunity to get to know you.

What are we looking for?
To lead the operational transformation of e-commerce logistics platforms, to guarantee the scalability of the business model through process optimization initiatives and a focus on cost efficiency and service quality.
By driving the monitoring and implementation of Getafe Online 2.0.
To ensure optimal service of the home delivery flow through External Courier for Parcels and Bulky Goods,
ensuring correct application of processes and compliance with deadlines and costs.

Main functions:
•Lead the Getafe 2.0 project, coordinating the project's progress with all areas, coordinating the necessary follow-up points, ensuring dates, anticipating project risks, and proposing preventive action plans.
•Supervise the operational activity of non-food e-commerce, ensuring that activity progresses as it should, communicating main KPIs and alerting to risks.
•Must evaluate and propose alternative operators to CNM when the situation requires it, and organize changes by aligning all involved parties with the least possible impact on service.
•Identify areas for improvement and design procedures that optimize the chain in terms of deadlines, costs, and
efficiency, from collection (with Operations and Integration Systems) to home delivery (with couriers).
•Must maintain continuous interaction with the managers of each delivery company, being the guarantor of correct service provision, fostering a relationship of continuous improvement (seasonal plans, proactivity, application of penalties...).
•Must perform continuous analysis of the defined indicators to evaluate the quality of delivery service at all times, and identify the perimeters where action plans should be implemented.
•Identify new initiatives within the department that allow us to optimize processes, reduce costs, or improve customer service.

We would love to meet you if you have:
University education related to logistics, warehouse operations, last mile, and business
English or French

What you'll get

●Permanent contract.
●Competitive salary.
●8% discount for you and 6 more people in our stores.
●Programs that care about your well-being:
·Carrefour Life (sports activities and events, exclusive discounts and advantages).
·Carrefour Flexible (flexible compensation for medical insurance, nurseries, transport,…).
·Continuous training
·Professional development

We will value all interested applications and if you are the selected person to move forward in the process, we will contact you to give you more details about the position and get to know your profile.

At Carrefour, we strive for an ideal workspace so that any person, regardless of their gender, sexual orientation, identity and/or gender expression, beliefs, ideologies, origin, abilities, among others, can deploy their full potential.