Omnimax & Featured Experiences Operator

Job Title: Omnimax & Featured Experiences Operator

Department: Omnimax Theater & Featured Experiences

Reports To: Manager, Omnimax Theater & Featured Experiences

FLSA/Status: Part-time; non-exempt regular

Prepared By: David Gioia

Prepared Date: 7/10/2026

SUMMARY:

The Omnimax Theater & Featured Experiences Operator works as part of a team that runs shows in the Omnimax Theater and operates the Pulseworks simulators (Adventure Pod, Flight Simulators, and VR Transporter). Team members in this role coordinate guest flow in and out of both venues, providing immersive experiences with exceptional customer service and professional show presentation. Operators must be available to work weekends, holidays, and occasional evenings.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Responsible for creating and maintaining a safe and enjoyable experience for guests at the OMNIMAX Theater and Pulseworks Simulators.
• Maintain a friendly and professional atmosphere, with an emphasis on high-quality guest experiences.
• Proactively interact with guests about the venues and the Science Center.
• Attempt to anticipate needs guests may have that may affect their experience (trouble walking, hearing or vision impairment, etc.), and assist them - look out for our most vulnerable guests: Families with small children, the elderly, and guests with cognitive, sensory, hearing, vision, and/or mobility issues.
• Safely/properly operate the Adventure Pod, Flight Simulators, and VR Transporter
• Train, inform, and ensure the safety of guests using the Pulseworks simulators.
• Safely/properly operate the IMAX Dome with Laser projection and sound system and all accompanying media and ADA equipment.
• Scan tickets and clean theater between shows.
• Maintain integrity of the Theater environment (free of outside noise and light) and professionalism in presentation in order to not “break the spell” of the IMAX movie experience.
• Make welcome, departure, and any necessary emergency announcements over a public address system.
• Cashiering: Conduct ticket transactions for all venues and provide suggestions based on age, demographics, and interests. Conduct ticket sales for the Simulators based on safety guidelines and restrictions.
• Monitor guest behavior, enforcing basic safety, security, and emergency procedures.
• Perform other duties as assigned.