OMS Manager

Job Summary

The OMS/Administrative Assistant plays a vital role in supporting the daily operations of the dry ice branch. This position is responsible for performing a variety of administrative tasks to ensure efficient office management, effective communication, and accurate record-keeping. The ideal candidate will be organized, detail-oriented, and capable of handling multiple tasks in a fast paced environment.

Key Responsibilities

Administrative Support:

• Manage front desk duties, including answering phones, greeting visitors, and handling general office inquiries.
• Maintain organized filing systems and ensure records are up to date.
• Assist with mail distribution, office supplies management, and coordinating deliveries.
• Assist the Branch Manager and other staff with day-to-day administrative tasks.
• Maintain organized digital and physical filing systems for records, invoices, production data, and employee information.
• Prepare and distribute internal communications, reports, and memos.
• Manage plant/branch foot traffic, incoming calls, emails, and correspondence while
• providing professional customer service.

Operations Support:

• Complete OMS cycle in NetSuite.
• Coordinate and schedule deliveries, ensuring accurate documentation and communication with drivers.
• Track inventory levels, assist with order processing, and maintain supply records.
• Ensure invoices are accurate, maintain Accounts Payable (AP) and Purchase Order (PO) balances, and follow up on past-due accounts to support financial accuracy and efficiency.
• Help manage work orders, production schedules, and shipping documentation.

Compliance & Record-Keeping:

• Support the team with documentation required for audits, inspections, or regulatory compliance.

HR & Payroll Support:

• Assist with onboarding new employees, including gathering documentation and
• coordinating training schedules.

General Office Management:

• Order and maintain office supplies.
• Ensure office equipment is properly maintained and coordinate repairs when necessary.
• Assist in organizing company events, meetings, and staff communications.