On-Call Banquet Server
Description
Essential Responsibilities
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Set up banquet rooms, tables, chairs, linens, place settings, and service stations according to event specifications.
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Provide prompt, courteous, and professional food and beverage service to guests.
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Serve plated meals, buffets, hors d'oeuvres, beverages, and other food items as assigned.
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Clear and reset tables throughout events while minimizing disruption to guests.
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Maintain cleanliness and organization of banquet areas, service stations, and equipment.
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Assist with banquet room breakdown and cleanup following events.
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Communicate effectively with the Banquet Manager, kitchen staff, and other team members.
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Respond to guest requests and questions in a professional and helpful manner.
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Follow all hotel standards, food safety procedures, and responsible alcohol-service policies.
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Handle china, glassware, silverware, and banquet equipment carefully.
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Maintain a professional appearance and positive attitude at all times.
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Perform additional duties as assigned by management.
Qualifications & Requirements
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Minimum of 1 year of previous banquet, catering, restaurant, hotel, or food-service experience required.
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Previous hotel banquet experience is preferred.
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Strong customer-service and communication skills.
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Ability to work effectively as part of a team.
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Ability to remain professional and composed in a fast-paced environment.
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Ability to stand and walk for extended periods.
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Ability to lift, carry, and move banquet supplies and equipment as required.
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Must be available to work a flexible, on-call schedule, including evenings, weekends, and holidays as event schedules require.
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Must comply with all applicable food safety and alcohol-service requirements.
Physical Requirements
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Ability to stand and walk for extended periods.
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Ability to frequently bend, reach, push, pull, and lift.
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Ability to carry trays and banquet equipment safely.
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Ability to lift and carry items weighing approximately 25–50 pounds, as required.
What We’re Looking For
We are seeking a dependable and service-oriented individual who takes pride in creating a positive guest experience. The successful candidate will be comfortable working varied event schedules, demonstrate strong attention to detail, and consistently represent the hotel in a professional manner.