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TPG Hotels & Resorts

On-Call Banquet Server

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Description

Essential Responsibilities

  • Set up banquet rooms, tables, chairs, linens, place settings, and service stations according to event specifications.

  • Provide prompt, courteous, and professional food and beverage service to guests.

  • Serve plated meals, buffets, hors d'oeuvres, beverages, and other food items as assigned.

  • Clear and reset tables throughout events while minimizing disruption to guests.

  • Maintain cleanliness and organization of banquet areas, service stations, and equipment.

  • Assist with banquet room breakdown and cleanup following events.

  • Communicate effectively with the Banquet Manager, kitchen staff, and other team members.

  • Respond to guest requests and questions in a professional and helpful manner.

  • Follow all hotel standards, food safety procedures, and responsible alcohol-service policies.

  • Handle china, glassware, silverware, and banquet equipment carefully.

  • Maintain a professional appearance and positive attitude at all times.

  • Perform additional duties as assigned by management.

Qualifications & Requirements

  • Minimum of 1 year of previous banquet, catering, restaurant, hotel, or food-service experience required.

  • Previous hotel banquet experience is preferred.

  • Strong customer-service and communication skills.

  • Ability to work effectively as part of a team.

  • Ability to remain professional and composed in a fast-paced environment.

  • Ability to stand and walk for extended periods.

  • Ability to lift, carry, and move banquet supplies and equipment as required.

  • Must be available to work a flexible, on-call schedule, including evenings, weekends, and holidays as event schedules require.

  • Must comply with all applicable food safety and alcohol-service requirements.

Physical Requirements

  • Ability to stand and walk for extended periods.

  • Ability to frequently bend, reach, push, pull, and lift.

  • Ability to carry trays and banquet equipment safely.

  • Ability to lift and carry items weighing approximately 25–50 pounds, as required.

What We’re Looking For

We are seeking a dependable and service-oriented individual who takes pride in creating a positive guest experience. The successful candidate will be comfortable working varied event schedules, demonstrate strong attention to detail, and consistently represent the hotel in a professional manner.

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See also

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