On-Call Banquets Bartender/Server

Help Deliver the Kalahari Experience

At Kalahari Resorts & Conventions, we don’t just create vacations—we craft unforgettable experiences. Home to America’s Largest Indoor Waterparks, our African-inspired resorts offer world-class dining, luxurious spas, thrilling entertainment, and cutting-edge convention centers that redefine hospitality.

But we’re more than a resort. As a family-owned company, our Promise is simple: Lead with Love. This means caring deeply for our guests, associates, and communities—treating people like family, giving back generously, and creating spaces where everyone feels valued.

Through our partnership with charity: water, we’re also committed to bringing clean water to one million people in Africa.

On-Call Banquets Bartender/Server

Kalahari Resorts & Conventions is seeking an On-Call Banquets Bartender/Server. In this role, you will provide friendly, responsive and consistent service to create a beyond expectation food and beverage experience for all guests. This is a hybrid position in which you will work as either a Bartender or Server based on banquet business levels and operational needs. Team members must be flexible and willing to perform duties in both roles to support banquet operations and deliver exceptional guest service.

As part of our leadership team, you’ll embody our Promise to Lead with Love—guiding, supporting, and inspiring associates while delivering extraordinary guest experiences. You’ll provide exceptional food and beverage service, engaging with guests, and ensuring events run smoothly. The flexibility to support both service areas helps the team deliver outstanding hospitality while maintaining efficient banquet operations.

Key Responsibilities

• Ensure that all guests feel welcome and are given responsive, friendly, and courteous service at all times.
• Greet guests immediately and recommend items/drinks you genuinely feel guests will enjoy.
• Take food and beverage orders from guests, enter orders in the point-of-sale system.
• Maintain bar area; including keeping the bar top/counters and well area neat and organized, ashtrays emptied and wiped out, dirty cocktail glasses removed, washed and sterilized; any napkins, coasters, straws or discarded garnishes cleaned up.
• Be aware of guests’ rate of consumption of alcohol and its effect and take immediate corrective action to help the guest as well as to protect the interest of Kalahari Resorts and its associates.
• Serve guests according to resort standard in a friendly, courteous, and professional manner.
• Clean up banquet space after the completion of the function and ensure that all equipment and supplies are stored and restocked properly.
• Perform other duties as requested by management.

What We’re Looking For

• 1 year of experience in food service or the hospitality industry in a convention center or large hotel (over 500 room property) is preferred.
• Prior experience as a server and bartender required.
• General food and beverage knowledge, involving at least 1 year of front-of-the-house operations, is preferred.
• To have the ability to work with clients, management and associates in a professional, friendly and courteous manner is critical.
• Must be flexible to work long hours including weekends and holidays.
• Bi-lingual skills are preferred but not required.

A Sampling of Our Benefits

Our team enjoys a comprehensive benefits package, including:

• Career growth opportunities with promotion from within
• 401(k) matching, paid time off, and holiday compensation
• Health, dental, and vision coverage for full-time associates
• Employee appreciation events, discounts, and perks at all resorts
• Education assistance programs to help advance your career

Be Part of Something Extraordinary

At Kalahari, we believe the best leaders Lead with Love—because love builds trust, inspires growth, and creates experiences that last a lifetime. That’s why we’re proud to be recognized by Forbes as one of America’s Best Midsize Employers, America’s Best Employers for Women, and by USA TODAY as the #1 Best Indoor Water Park.

Here, careers thrive, innovation is encouraged, and every day brings new opportunities to create meaningful moments. Whether you’re delivering guest service, crafting memorable meals, or leading a team, your work makes a real impact.

| Wisconsin Dells, WI | Sandusky, OH | Pocono Manor, PA | Round Rock, TX | Spotsylvania County, VA |

Kalahari Resorts & Conventions is an Equal Opportunity Employer.