On-Call Front Desk Associates - Los Angeles/Orange County
Posted Updated
Who We Are
With a legacy spanning four decades, Action Property Management has become the premier choice for homeowner’s association management. Founded in 1984, Action began with a single client and a vision to elevate ethical and professional standards in the HOA industry. Our unwavering commitment to integrity, and professionalism coupled with our core values of excellence, innovation and care for people, continues to define us. Today, as the largest privately owned HOA management company in the West, we proudly serve over 300 communities across 9 offices. Our success is fueled by a team of nearly 900 dedicated team members who genuinely love what they do and are dedicated to helping homeowners thrive and love where they live.
Action Property Management, the leader in community management, is seeking part-time On-Call Front Desk Associates to join our team to fill in at various luxury associations throughout the assigned area.
Schedule: Shifts vary depending on business needs. You can choose your hours. Sample shifts include: 6:00 AM- 2:30 PM, 11:00 AM- 7:30 PM, 2:00 PM- 10:30 PM, and 10:00 PM- 6:30 AM.
On-Call Front Desk Associates have the ability to sign up for open shifts ahead of time and also might be called in for emergency situations.
This position will support the LA/OC team providing front desk coverage at properties throughout the Los Angeles/OC area.
Must be available to work a minimum of 4 shifts per month.
This is a flexible role where you can create your own schedule. Sample shifts include 6:00 AM- 2:30 PM, 11:00 AM- 7:30 PM, 2:00 PM- 10:30 PM, and 10:00 PM- 6:30 AM.
Compensation: $21.00 per hour and $27.00 per hour on Action observed holidays.
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Job Responsibilities
- Represent Action Property Management and the association by greeting residents, guests, and other visitors at the Front Desk in a welcoming and professional manner.
- Maintain the appearance of the Front Desk area, Lobby, and main elevators
- Monitor lobby activity and maintain access control
- Provide concierge services
- Complete the Daily Activity Report
- Receive and distribute resident parcels
- Answer and direct incoming phone calls
- Address resident and guest concerns and questions
- Demonstrate a strong understanding of the association's governing documents
Why Join Action?
- Must be over 18 years of age and successfully pass a pre-employment criminal background check and drug screening.
- Must have a minimum of a high school diploma or GED equivalent.
- Availability to work the minimum of monthly shift requirement
- Reliable and punctual. Must be willing to cover shifts at properties throughout San Diego.
- A true people-person who genuinely enjoys helping others.
- Friendly and positive communicator.
- Team player attitude.
Why Join Action?
- Action Property Management is committed to attracting and retaining the best talent in the industry.
- Proudly certified as a Great Place to Work® in 2025
- Rated 4.0 stars on Glassdoor - Check out our reviews here
- Team Member Perks:
- Exclusive employee discounts through ADP Marketplace
- On-going hospitality and property management training
- Opportunities for career growth and advancement
- Values driven company culture promoting team work and excellence
Why You'll Love Working at Action
At Action Property Management, we believe in creating an environment where you truly love where you work. We offer competitive pay and ample opportunities for career growth and advancement. Our comprehensive benefits package includes medical, dental, vision, pet insurance, 401(k) with company match, and life and disability support for qualifying team members. We also provide generous paid time off, including vacation hours, sick time, and company-observed holidays for qualifying team members. We are committed to investing in the infrastructure, technology, training, and tools you need to excel in your role. Our relentless dedication to our company values and culture ensures a workplace where you feel heard, supported, and valued. Join us at Action Property Management and make a meaningful impact.
Action Property Management is an Equal Opportunity Employer and Supports a Drug Free Workplace. Pursuant to the Los Angeles Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Skills
As published by lever · 38 questions · 20 written answers
Basics
Resume/CV, Full name, Pronouns, Email, Phone, Current location, Current company, LinkedIn URL, Twitter URL, GitHub URL, Portfolio URL, Other website
Short answers (1)
- If referred, provide the employee name who referred you.
Pick from a list (17)
- Are you currently residing in the United States? optional
- If hired, can you provide proof of your legal right to work and remain in the United States? optional
- If hired, can you furnish proof that you are over 18 years of age? optional
- What is your salary range expectation? optional
- Have you ever been employed by Action or applied for employment with Action Property Management? optional
- Were you referred to our company by a current Action team member? optional
- Please select the highest level of education you have completed. optional
- Do you have a college degree? If yes, which university or college did you attend? optional
- Have you ever served in the military? optional
- If yes, please specify the branch of service: optional
- Do you possess a valid state driver's license, insurance, and a personal vehicle for conducting community patrols? optional
- Do you currenty hold an HOA management certification (e.g. CMCA, AMS, PCAM, or equivalent)? optional
- Do you have HOA onsite management experience? optional
- Are you able to relocate (if applicable) and begin employment within 30-60 days of accepting an offer? optional
- Are you currently employed by Action Property Management? optional
- Have you submitted an internal Transfer Request Form to HR? optional
- Are you currently participating in or have you successfully completed Action's High Potentials Program? optional
Written answers (20)
- Enter your current address including: Street, City, Zip Code, State
- Why would you like to work for Action Property Management?
- Please provide your dates of employment for your current/most recent employment.
- Please share your reasons for considering leaving your current/last employer. Your response will help us better understand your career aspirations and how we can support you in achieving them.
- If previously employed by Action, please provide your dates of employment (MM/YYYY – MM/YYYY), job title(s), and location.
- Do you have any relatives employed by Action Property Management? If yes, give their name.
- If referred, please provide your referral's Action email address. optional
- Please list your professional certifications and licenses.
- Do you speak any languages other than English? If yes, please list the languages and your level of proficiency (e.g., basic, conversational, fluent, native). If not applicable, please write “N/A.”
- Please specify your military dates of service: optional
- Please specify your military rank during service: optional
- Please specify your military rank at discharge: optional
- Please provide your current job title
- Please indicate your current department/location
- What is your supervisor's name and title?
- Please provide your dates of employment
- Why are you interested in this opportunity?
- Please specify your salary expectation.
- Please list any achievements, education, training, or relevant certifications/licenses you have obtained since joining Action.
- How many years of customer service experience do you have?