On-Call Infrastructure Support Engineer — Data Centers

Joblaunch in Pirkanmaa, Finland, seeks a skilled technical support and operations professional to manage incoming support requests, meet SLAs and document resolutions, all to improve system reliability and customer satisfaction.

You will work within ITIL processes, use Zendesk, and collaborate with data centers and project teams. Standby duties and on-site data centre visits may be required; strong English/Scandinavian communication is valued.